Kroger Pharmacy

As a former retail pharmacist and pharmacy manager, I feel qualified to comment on my experience at this location. Four fast-moving acute prescriptions were called in simultaneously early in the morning for my wife. Throughout the day, we were told that two had been filled while the remaining two were “in process.” About an hour before closing, I returned to ask about the status of the remaining prescriptions and was told the pharmacist had not yet gotten to them. Understanding the realities of retail pharmacy, I left to shop and returned before closing. During that hour, despite the pharmacy being fully staffed, I observed significant activity with little meaningful progress. When my name was called, only the same two prescriptions had been completed; the remaining two had not been work

Drive thru is unreasonablely slow. Last time it took 20min one car was there and one waiting when I drove up. Considering changing pharmacies. It shouldn't take that long. It wasn't the first time. Please take note. Thank you.

Went to pick up medicine on Sunday 5th October 2nd October got text stating your medicine is ready for pickup. When I got there lady said you have nothing in system we argued and she said oh we have these we can fill . So now out of my way I have to go back to get my medicine today because I'm out.

I would highly recommend you DO NOT use this pharmacy. Prescription sent in 3 days ago and they have not even started working on it. I went in to check again and they haven't even ordered enough to fill the 90 day scrip..I asked if they can do a 30 day just so I can get the meds and they tell me they will try to have it done in about 30 min if I sit there and wait. This is not the first time I've had an issue like this here. USE CVS!!

We've been using this pharmacy for several years now. For a long time, they did a really good job for us and treated us with compassion and respect. Several times in the past year, I have had trouble getting my mom's pain medicine. She is 85 years old with chronic pain for decades due to structural abnormalities from polio as a kid, as well as arthritis and nerve pain. The last time I talked to a representative about this a couple weeks ago, she totally blew me off. I've been fighting my mom's medical battles for ten years now. I don't have any patience left for lack of compassionate care.