South Boston Health Seaport Urgent Care

I stopped here on my vacation and much to my surprise had to make an appointment for the following day. When I questioned the reception lady about this being a walk in clinic she said it was a walk in clinic but I had to make an appointment. I was willing to wait but instead turned down and told they were full for tonight(although no one was in the waiting room but myself?) . Not much of a walk in clinic with the advertisement being same day appointment if you ask me. When I came back the next day for my appointment I was greeted by the same unfriendly reception lady. I was happy with my nurse practitioner and the nice MA. They got me in and out quickly. This shouldn’t be advertised a walk in clinic if it is not. Also it’s not a good look when no one is sitting in the said waiting room for

I highly recommend SBH Seaport Urgent Care in Boston, MA. We are from out of town and needed a medical center with a very short window to make it happen. The pharmacy recommended this facility to us. Kathy at the front desk was amazingly fantastic! She is a very efficient, kind, and caring person who coordinated receiving approval to fit my husband into their tight schedule. Kathleen, the PA, and her assistant were also very helpful, kind, and thorough! The PA assessed and treated my husband’s medical needs to ensure a full recovery. Thank you, thank you! 🥰

I made an appointment online for my son to have a cyst lanced while we were on vacation. When we went in the following morning they charged me $400. When we saw the doctor she looked at my son and said "we don't do that here, sorry" . They issued no refund and offered no help, just a sorry and you can file a claim to try to get your money back. We were in there for all of 5 minutes. I have taken him to urgent care for this ongoing problem more then once and it is a basic procedure. I have never had an urgent care refuse care after taking my money. I will be pursuing this but I wanted to give others a warning. Call first and confirm they can help you. Do NOT pay upfront. Better yet, choose a different clinic

Incredible service! I was traveling on business and suffering from severe seasonal allergies. I was in and out in less than an hour as a “walk in” (no appointment). Very polite and thoughtful staff. Fast process, and effective prescriptions to address the symptoms. They did very quick diagnostics to rule out flu or Covid so that we could remedy the allergy symptoms. 24 hours later and I’m feeling almost 100% again. I highly recommend this facility and the wonderful nurse practitioner on staff.

Terrible patient care. Visit with NP felt extremely rushed, and my concern regarding excruciating symptoms were ignored despite multiple attempts to advocate for myself and express my frustration with various medical providers not taking my history of symptoms seriously. I was not told the results of my tests during the visit - NP just kept saying they were unsure what I could have had. Nurse Kathryn Rezuke was dismissive and did not verbalize any of the recommended supportive care I later read on pt note. Inaccurate documentation. Simply told me to keep taking Tylenol despite being unable to swallow and barely eat for over a week. Symptoms have still not improved, and I left this visit with no additional medicine or care plan. Complete waste of time - would not recommend this facility if