Smith's Pharmacy

Absolutely terrible service. Much of the staff is incompetent and dishonest. They don’t deliver on their promises. If you want to waste tons of time being on hold and wasted trips to the store to get a simple prescription filled to no avail, then this is the pharmacy for you!

The people working at Smith’s Pharmacy are generally nice and friendly. They have rules to follow, but are as pleasant as possible within the rules.

They are hardworking honest people. The people complaining here don't realize the staffing issuees are related to management not the employees

Unbelievable incompetence. I had my health insurance; my physician, and one of their pharmacists verify they had my Rx. I went in the next day and they had lost everything. The pharmacist that called me from this pharmacy apologized for the confusion in a call the day before. But the next day he was not there, different pharmacist, and everything was lost. If you merely stand in line you can note the three ring circus right before your eyes. Staff is careless and confused, petulant and disrespectful. Just don’t get stared with these people in the first place.

The staff at Smith's Pharmacy is excellent. I know some people are inconvenienced by the lack of personnel, changes in hours, and long lines. I spent close to an hour in line today, the entire time I listened to people complain, while the staff worked their tails off to fill orders and serve customers, the entire time wearing a real smile and having a friendly greeting. The Pharmacy Staff are all very dedicated and helpful. I understand that some medications are of the utmost urgency to have, immediately. I also know that if you make a polite and understanding phone call to the Pharmacy, they will do their level best to meet your requirements. KUDOs to the staff for helping grumpy, ill, and rude people all day and keep smiling. It takes real dedication to the customers of the Pharmacy to c