PruittHealth - Crystal Coast

Most of the staff are nice. The rooms are clean. The rooms are sterile and give an institutional feel as they do not allow any pictures on the walls or anything personal in there. The room has a bed for the patient and one metal upright chair in the room. There is no comfortable chair for the patient or guests to sit in. The temperature in the room is regulated by the facility and is not set for the patients comfort. There are not enough staff to adequately take care of the patients. During this visit, the CNA told me there were only 2 CNA's on duty for the entire building. Mom hits the call light and is told they will be right there… 1 hr and 22 minutes later someone arrives. My mother was left for 4 days without a shower even after I was promised she was scheduled to shower the eveni

I was admitt to Pruitt and at first you think yea. This is going to be alright. PT and occupational therapy is about the best thing that that place has got going for them. When you push the button for help, you don’t get it. It takes hours on end to get help. I developed septic UTI and pneumonia and was requesting the nurse to help me because I was not doing so well. She never came. This was the day nurse so when the nurse came on, I explained to her what was going on And the last thing I remember is talking to the night nurse and was transported out the next morning about 630 to the hospital. They lost my cell phone and what meds was left with them never made it back to me. Please please don’t consider sending your love ones to any of this types facility. It actually is a matter of

Very understaffed. Not an appropriate place to be called a rehab especially when it takes 2 hours to answer a call from a patient who cant get up and walk . No communication between shifts, looks like more an administrative issues the staff really tries with what they are given. Probably not the best location for Pruitt due to the part of the county its in. Quite a sad situation for those really needing a transition from hospital to home.

From a resident who has lived here for over 4 years (including SeaLevel location), it is a 5 star facility with the best therapists around. I came here and my body was a puddle, unable to sit up straight in the bed. Now with the help of therapy, I have been able to transfer to/from my wheelchair and move myself around in the bed. They find creative ways to keep my body in the best shape possible. I would recommend facility to anyone who asks and I'm thankful to God for this place and staff here.

Spent 1 night. Worst night of my life. There was one CNA who was worth gold. The rest were awful especially nurses. There is no way the owners care about anything more than money.