New England Podiatry Associates

I had a very positive experience with Dr. Jacobs at New England Podiatry Associates. The office staff are very nice and the office is clean and welcoming. I rarely had to wait past my appointment time. In fact, I was almost always seen early. Dr. Jacobs is personable and thoroughly explained everything she was going to do to make sure I was comfortable. I recommend this office.

The office staff at this facility made it really easy to schedule an appointment, they truly work with care for their patients, the doctor explains everything in detail and simple terms and will walk out to his staff to notify of any follow ups, will pull out his iPad and take the time to suggest which items to buy and use for my personal care, I followed his instructions and on the road to a better living health, his suggestions work! I am so happy I decided to go to this facility for my care, it is important to have people who really care about your overall health, I highly recommend this practice to whoever needs a podiatrist.

Outstanding experience with New England Podiatry! I messaged close to 9 PM and was amazed to hear back at 6:38 AM from Brittany—she was wonderful and got me in the same day. Dr. Sax was pleasant, on time, and incredibly thorough. He takes the time to answer questions and truly cares. Highly recommend!

Overall, I was very disappointed with my experience with Dr. E. Throughout our interactions, I felt that he spoke at me rather than listening to my concerns. I repeatedly explained that my pain was in a different area than what he suggested, but my input often seemed to fall on deaf ears. When I finally got him to focus on my concerns, he agreed to review my MRI data—something I would have expected to be done early on, before recommending treatment. Unfortunately, when I arrived for the MRI review, he was 45 minutes late and informed me that he had been unable to access the MRI due to technical difficulties. When I asked why he hadn’t called to cancel the appointment, he replied that he didn’t realize I had one scheduled. Dr. E may work well for other patients, but my experience was not

New England Podiatry provides excellent medical care. I have been a patient of Dr. Sax for the last year. Recently, I had a surgery to remove a tumor on my foot. Dr. Sax was professional, thorough and caring, addressing all of my concerns and questions before and after surgery, even calling to check on me two times in the first week of my recovery, The surgery went perfectly and the results have been fantastic! Also, office staff is organized, friendly and reliable. I highly recommend NEP.