Multispecialty Center - New London

I wish I could give them 0 stars. Literally just got off the phone with them to schedule an appointment I had to cancel due to an emergency back in Louisiana with my family. Told me they wouldn't schedule another appointment because I canceled my new patient appointment. Also told me that I'm not allowed back here because of canceling the appointment! I would understand if I just didn't show up but I actually canceled it. I guess they don't understand that life happens and emergencies come up. It took me over three months to even get the appointment so maybe it's for the best.

I don't understand so many negative comments. I've been to this facility a number of times to see a specialty surgeon and it's been a great experience. Sometimes the wait was long but not far out. Today I spoke by phone to the receptionist Donna and she was very knowledgeable and professional. My PCP has left his practice because Medicare doesn't pay well and he won't get rich. This facility takes Medicare and United Health Care. I am looking forward to this facility. Also, if you're a walk in.. there is a graph on this site that lets you know what the busy hours are.

I love having all of my doctors in one location! It certainly makes it easier for me. Additionally, if one sends me to have lab work, blood drawn, ect.. that's there too. I have my primary care, neurologist, cardiac care, and pain management conveniently under the one roof. And there is a "walk-in" clinic too. If you have more than one doctor, you would definitely find this the place for your medical needs. I have visited 6 offices there and found them all extremely professional and caring.

I don't normally write reviews on anything because I understand that things happen and people have bad experiences, but I came to L&M Medical Group when I was in the process of moving from another state and found out I was pregnant. They are AWFUL. My doctor's told me I had borderline high blood pressure, but no one seemed to have any suggestions on ways I could help it. The nurse shrugged and told me "keep an eye on it" which basically meant they would check it again next time I was in for a regular visit. No one communicated what my next visit would be like, and when I did come in for another visit, the doctor I saw that day never seemed to be able to find any information on my previous visit. One doctor asked me a bunch of routine health questions and then told me, "I don't normally get

The people working with this office are abysmal. Literally they have no concern whatso ever except to 'do' a job. Things begin to be noticed when upon registering for this provider the very first person you encounter is telling you won't get seen for months even after having been seen by the ER because your turning blue at night. I even was told that I should not speak to provide information and was asked if 'I was a health care tech elsewhere' all because I pointed out my insurance card numbers on a form. Extremely rude! Even when finally getting seen the lady providers are hostile to the point they will treat you like an animal grabbing your arms and turning them in lol sorts of positions cause they can't get a blood pressure reading (incompetent). When I finally had the chance to spe