Massachusetts General Hospital

I took my mom here when she was having a stroke in early May. She has a complex situation that requires input from both neurology and cardiology. She was admitted for about 9 days and I was there every day, all day. While she spent those days on the Neurology unit, we also spent about 15 hours in the ER. Everyone was amazing. I was astounded again and again by the competence, kindness, and collaborative approach used here. I felt confident that she was in the best place she could be and she has been thriving since her discharge. People come to MGH from all over the country and now I know why. This place is exceptional. They saved my mom and I’ll forever be grateful. Thank you so much to everyone on Lunder 7.

Staff members employed by this hospital are posting violent and threatening remarks towards ICE officials on their TikToks. I would be incredibly concerned at this hospital.

I want to extend my heartfelt thanks to everyone at Massachusetts General Hospital’s Burn Center, Pre-Op Center, and Surgical Unit for the outstanding care provided during a recent visit for my daughter, Haley. Although her scheduled surgery could not move forward as planned due to unforeseen medical issues that arose that morning, the entire experience from the moment we checked in at 5:30 a.m. was seamless, calm, and filled with compassion. Haley’s pre-op nurse was absolutely wonderful: reassuring, attentive, and kind. I was also brought into the process and suited up to accompany Haley into the surgical area, which meant a great deal to both of us. Once we arrived in the Surgical Unit, we were met with a level of care that was truly exceptional. Our surgical nurse was amazing. Haley’

Horrible experience. Problem incompletely evaluated and mistreated. I had to go to another doctor for the proper treatment AFTER I left Mass General ER. Also they tried to fraudulently bill for admission to Observation for a regular ER visit. THIS IS NOT THE BEST HOSPITAL IN THE WORLD. BEWARE!!!

Mass General is the worst facility, trying to get any information about my care and results is a nightmare. I had an MRI performed almost a week ago and still no results. Why it takes this long is egregious and borders on medical malpractice. If they are not competent enough to render results and inform the patient of their condition, then perhaps they should not be offering medical services.