Massachusetts General Hospital : Allergy and Immunology

I am extremely disappointed in the serious lack of management and professionalism at this clinic. During my visit to Pediatric Allergy at Yawkey, Fruit St., a nurse named SHAWN was unprofessional, engaged in unnecessary and unwanted physical contact without the patient’s consent. This behavior is not only unethical, it is a clear violation of patient rights and boundaries. Even more concerning is management’s failure to fulfill even the most basic ethical responsibilities. The leadership is clearly not providing an ethical and respectful environment for patients. This clinic urgently needs to reevaluate its hiring practices to ensure that only qualified professionals who understand and adhere to basic standards of patient care are employed. An unqualified individual like SHAWN, who d

I am completing allergy shots at Mass General Brigham in Chestnut Hill. You are only allowed to book four appointments at a time, and are not guaranteed a consistent time each week or even that you will be able to see the seen each week at all. For those who don’t know how all allergy shots work, if you are not able to be seen at least once per week then you have to go back a dose. Even though I was completely open to taking any time of day or day of week, and offered to go to alternative locations , I was still consistently denied the opportunity to come in each week and told that there was no availability at all. This could be avoided if I were allowed to book all my appointments in advance, but the people who work at the front desk say that they are only allowed to book four appointment

I have done two oral food challenges with CNP Aimee Keller. She is just the warmest, kindest, most compassionate and comforting person you could ask for. I wouldn't have gotten through the challenges without her. 🫶🏼

My Allergist is very kind and caring. She is knowledgeable which makes it easier for me to understand how to take care of my allergies.

The staff is super friendly, and the nurses are mosquitos with the injections. Not to mention that my allergies have definitely been reduced.