Mass. Eye and Ear, Main Campus

I recently had sinus surgery and I was very very impressed with the high level of care throughout the whole staff ! They really helped make me feel comfortable and the level knowledge by everyone was just outstanding! It felt so professional and I felt in such good hands it had me in awe!!! ( I was very nervous) Dr.Holbrook and his staff are absolutely amazing

I am visiting from out of town on business (former local guy). I woke up with blockage in my right ear and was seen quickly at MEE I. I was treated with the utmost respect by a young nurse practitioner. She was a total sweetheart and a lot of fun. Then again I'm an hour long patient. although there was some pressure and discomfort during my treatment I'm not a screamer. I saw her for what she was a hard-working confident young nurse practitioner. This is the first time I've been out of town and had to make a sick call and I was so glad to hear that they gladly accepted Kaiser Permanente. I pull up in Boston and I started my career here. I shared my story about a drunken mall Santa Claus story on the Orange Line enroute to Malden Center. "Daddy. Daddy Santa smells like stale whiskey and

TL:DR Great people but understaffed and not enough rooms. Visit 1: Even if you clearly have eye problem where a bone might poke your eye (thankfully was okay) and they think you have a concussion you will still wait hours between triage and being seen. I’ve been asked about billing twice and only triaged. People have been waiting here for hours. Im supposed to have a cat scan. Will probably have it next week at this rate. A long ER wait. Even the people who clearly need to be seen with asap are waiting long times. At least the staff are nice. But really need more of them. Visit 2: Came for a 10:40 appointment. Been here for two hours and still waiting. One doctor who has an overfilled waiting room. Where is the funding for this place? I feel line this is a half functioning rural hospital

There aren’t words in any language appropriate enough to express how outstanding the strabismus specialist team are at what they do and how they do it. Every single person involved, from Ollie, the nurses’ assistant, to Dr. Cestari, who performed my surgery, was not just good at what they do but spectacular. To: Julie (nurse) Ollie (nurses’ assistant) Pauline (nurse) Dr. Sunjara (anesthesiologist) Myra (nurse) Ellen (nurse) Nora (nurse) Dr. Dean Cestari (MD surgeon and specialist) Dr. Grace Baldwin (MD) I thank you, so much, from the bottom of my heart. I am a person who is terrible with names and faces but I will never forget yours, how you cared for me and what you've done. You changed my life. Thank you. I cannot recommend this team or facility enough. You will be in the best of hand

My experience with Dr. Dean Cestari and his team was outstanding from start to finish. I underwent corrective eye surgery and was truly impressed by the level of care, compassion, and professionalism I received. Dr. Cestari explained the entire procedure thoroughly, which eased any anxiety I had going in. I’m a performing musician and had a show only five days post-surgery — the healing was quick and clean, with minimal redness, which speaks to both his skill and attentiveness. I couldn’t be happier with the results or the experience. Easily one of the best doctors I’ve ever worked with. Highly recommend.