Long Falls Dentistry

They got me in the office quickly for a dental emergency! The office is cozy and comfortable and clean. The staff is friendly and helpful, all smiles! My appointment was fast and efficient, the dentist was quick, to the point, a little brisk but that seems to be my experience with most dentists! Overall my best experience with a dentist office, highly recommend!!

I wouldn't waste your time here. Their web page says they take children and they don't unless they are over the age of 13. They are very rude on the phone over it and admitted to me that they've never even seen their webpage. And told me to take my daughter to Syracuse because he can't do a filling. Yet I took her brothers there at 9/10 years old and they pulled teeth. My friend's son also had teeth pulled there a few weeks ago at 10 years old so apparently they pick and choose what kids are worked on. I've also talked to another adult who said they pulled a good tooth instead of the bad one he went in for. I would stear clear of this place.

Absolutely terrible. I called right after having a root canal done at the endodontist office, in early November and told them I would need to get in within 6 weeks. They said it was possible as long as the endo sent scans and whatever else they needed over. I called the endo the next day and let them know. A few days later they sent everything they needed. Called long falls again, and they claim they didn’t receive anything. Called endo, they said they sent it. So they resent it. This went on for a month. Endo also contacted them to confirm if they’ve received it when sent. I called days later to try setting up appt for my crown, and they claimed again they didn’t receive anything. each time I’ve tried contacting them they were very rude.

They could care less about their patients. Not one of my appointments lasted more than 10 mins. Them and their lab messed up my dentures not once but twice, then say it’s my fault took my dentures said they would reimburse my insurance and told me to find another dentist. Would not recommend to anyone.

My adult son has been trying for the longest time to get into a dentist. It was a struggle! Finally heard about Long Falls dentist. He called was able to get an appointment in a week! They had to schedule a cleaning which was out to February next year! When he went for his appointment they said they had a cancellation if he would like a cleaning they could do it then, they still did his exam and 3 much needed fillings. OMG!! So Awesome!! Thank you so much!!!