Atrius Health Boston Post Office Square

Karen Bikofsky has been my PCP since ~2019. I typically visit once a year for my physical and she is always kind, friendly, and thorough, and remembers me. I’ve visited more often these past two years due to some recurrent health issues, and Karen has always been professional and orders the tests that I need or explains why something isn’t medically necessary. All but one of my visits have been in-person; I had a single telehealth visit when I requested to see an allergist and PT earlier this year. Karen was able to refer me to a physical therapist in Post Office Square (same building, super convenient, I recommend Holly Kantor!!) and an allergist in Kenmore. I also love everyone else on her team; communicating through MyChart messages is easy. Special shoutout to Darya and Aarushi! I cho

I have never posted a Google review before but do want to warn others/confirm what others are saying about the repeated incorrect billing/overbilling and also baffling confusion around referrals and other administrative processes. I have encountered some really wonderful doctors but something on the admin side is broken at Atrius. I started encountering this over the last 2 years and at multiple locations

I called looking for a PCP because I need information and help navigating specialty care after a car hit me. I do not need anything other than information and for someone to review my record and help me figure out where to go for specialty care. The people acted like I was the scum of the earth and refused to even see me. What arrogance! PS, I called the number they show below in their response, and left a message. No response from them at all. What unprofessional scammers.

Not a big fan of the Pharmacy here. I have had a lot of issues with some of my prescriptions where I call to refill with the Automated System and they tell me they need to order it with the Dr because I am out of refills. I then wait and call back a few days later and it seems like the Dr. never got the order for the refill or something and basically I have to keep doing a ton of work to try and get my medication. Very frustrating.

I did my blood sample this morning (9/12/2025) and then felt my arm been sore and heavy throughout the day. Here is what I saw after I returned home and removed the tape. I don’t think any further comment is needed. Still pains.