Western New York Dental Group Greece (Long Pond)

I saw a lot of negative feedback before I made my appointment. I've been apprehensive about the dentist since childhood and more of a skeptic as an adult. I gotta say the negative claims are bogus IMO. Dr. Enterline was pro and set me up with Dr. Cheng and his assistant (dammit! I forgot her name), who were both amazing! I showed a little early, the check-in was quick and the assistant was ready for me before I finished signing in - ready to get this show on the road (cuz anticipation at the dentist👎!) I had a 9AM appointment, was in the chair at 8:50 and was literally numbed, extracted, counseled and on my way before 9:30! And PAINLESS - BONUS👍!!! Even the tunes were good🎶🤣🎸 So, give these folks a shot. I know experiences vary, but I'm 2-for-2 with no complaints!!

Alana is my hygienist every time I go in for a cleaning, and she is always so welcoming and kind. She makes me feel comfortable and at ease from the moment I sit in the chair. She is very professional, attentive, and truly cares about her patients. She does an amazing job every time—she’s awesome!

Can say many things about this place. They were extremely rude to my wife when attending a cleaning visit, no compassion and even comments were made behind the counter from staff that were uncalled for. She needed 2 route canals, after completing 1 and having a horrible experience, we switched to a different dentist and after the first initial visit, she finds out she doesn't need the second route canal. Begs the question if she even needed the first one. So please, if theyre saying you need to gut your tooth out and spend almost 2k, get a second opinion. This place use to be great when I was younger but the staff is rude and dentist are clearly lacking in trying to help patients and go for the easiest option.

I had written two previous lengthy reviews about my experiences at this office .I removed them giving them the benefit of the doubt. I am resubmitting because this dental office is one of the most non caring, impersonal , unprofessional dental offices I have encountered. My dentist of 25 years passed away. My husband had previous dental work by Dr. Enterline. He is suppose to be the best. My husband was content with the work done. I decided to give him a try. This was during COVID. The office was dirty with construction projects going , unfinished exam rooms, plaster board and dust on the floors. Everyone in masks, I would never be able to recognize my dentist if I saw him without it. Decisions are quick with no consultation with the patient , you may get the same doctor but different ass

I was very nervous about getting a crown on my front tooth. But Dr Enterline and Jazmena were caring and reassuring. They took extra time to ensure the temporary and the impressions were just right. I am very happy with the results and so grateful for their kindness and patience.