Walgreens Pharmacy

Had to have my medication transferred to Walgreens. Staff is very friendly and helpful.

This is based on my experiences over the last couple of years, but last night was the final straw. I got the call that my prescription was ready. Went inside and they had a sign that they were drive thru only due to staffing problems. Fine. So I wait AND HOUR AND A HALF in the drive thru line (because I really really really need these meds) only to be told by the employee that my prescription is not ready. I told her about the call and she said that this happens a lot and to call first before sitting in line. Fine, except for you can’t get through their phone lines because of how understaffed they are. Not upset with the employee, but this has happened before. Any time I come here I wait at least an hour to be helped and it usually is a 50/50 on if they even have my prescription ready. If

I feel bad for the people who care working in there that may be impacted by the actions of others, but I’ve never seen a good experience at this pharmacy. 1. Wait Times: A) Expect at least a 30 minute wait, if you walk INSIDE. If they are not familiar with an insurance issue or you have an appointment and they’re not ready, expect to sit in the chairs to the left. I’ve sat and waited 30+ minutes for an appointment for a flu shot. B) Drive-Thru is 45 minutes to an hour, like 15-20 minutes per car. I turn off my car between to save gas. I try to be nice, but imagine working a 12-hour day and then spending 1.5 hours in a Walgreens for 2 out of your 3 requested prescriptions, and then tell me how you’d feel. 2. Rude customer service. A) There have been multiple times they just close the dr

I wish there were a number lower than 1 star! The associate BLATANTLY lied and said that she did not receive my prescription from my doctor... when I called my doctor right in front of her.. my doctor sent me the time stamp of when they received it... which was 2.5 hrs before my trip. She then lied AGAIN and said that she just received it. NO MORE... in search of a new pharmacy!

I received a text message about needing updated insurance information called in at 550pm, was on hold a young lady answered I asked if she could hear me she answered yes, I told her why I was calling then we got disconnected. I called immediately back was hold on for the next 6 minutes until 601pm when the call was disconnected