UR Medicine Urgent Care – Greece

While the person who checked my wife in was not very welcoming. The nurse and PA made up for it. In and out in less than 40 minutes but the most important part is nurse (can’t recall her name) and the PA Elizabeth S. were fantastic! Smiling, friendly and very helpful. An absolute great experience today! Thank you both for the wonderful care!

The nurses' smiles and friendly faces and the doctor's reassuring conversation, put the patient at ease. From the moment we entered until we left, everyone was wonderful. Waiting maybe 10 minutes or not . Thank you very much for everything.🫶

This is the only urgent care I will go to. I drive all the way here from Fairport because the urgent care out there has a terrible history with its patients. The staff is polite and efficient, they're amazingly kind and I was seen today within 20 minutes of sitting down. Plus they have been wonderful at accommodating my needs

I have given this urgent care several chances and will never go back. The people at the front desk are unfriendly and unwelcoming. They are too busy on their cell phones to even say hello when you walk in. The nurses in the back are downright rude. I have noticed this several times. The last time I was there with my son, the nurse was more than rude, she was nasty. She was very unfriendly, impatient, and was clearly miserable as soon as she walked into the room. AWFUL! I don't know what's going on there, but the employees make it obvious that they are miserable. When you seek medical attention, the last thing you need is people who treat you like they couldn't care less about your or their job. This certainly does not instill confidence in UR as a whole. Go to the Rochester Regional Urg

I had a very disappointing and concerning experience at this urgent care. Aside from the very kind gentleman at the check in desk. I went in 2 days after rolling my ankle. arriving ON crutches with my ankle wrapped and in an air cast, and barely able to put any weight on it. I spent about 2.5 hours there, only to be told to “stay off it,” “use an Ace wrap,” and take Tylenol. I was sent home with yet another air cast, no pain management, and no real plan for follow-up. The X-ray experience was especially troubling. The tech openly said she “didn’t want to be there,” was on her phone during my imaging, mislabeled my right ankle X-rays as “left,” and repeatedly said she was “so ready to go home.” That kind of attitude and lack of attention to detail in a medical setting is unacceptable. The