The Pearl Nursing Center
Rochester, NY · Nursing home
- Address
- The Pearl Nursing Center, 1335 Portland Ave, Rochester, NY 14621
- Phone
- (585) 504-0400
- Website
- eminentcaregroup.com
- Status
- Open 24 hours
The Pearl Nursing Center is a doctor located in Rochester, NY. It is one of 731 doctors listed in Rochester. Its 2.7-star rating is slightly below the Rochester city average of 4.3 stars. There is 1 photo associated with this location.
About The Pearl Nursing Center
The Pearl Nursing Center of Rochester is a skilled nursing and rehabilitation facility located minutes from several local hospitals. Our post-acute care unit offers short-term rehabilitation with a range of therapies in a warm, friendly, and secure... More
Hours
| Friday | Closed |
Customer Reviews
I want to give special recognition to the Activity Department. Bho and his staff go the extra mile with their experience, passion and creativity to make activities and parties fun for the residents. Activity time is an important part of a resident's day for their morale, stimulation and socialization. They make sure to offer a variety of daily activities that stimulate different motor skills, dexterity, and cognitive functions. Most importantly, I have witnessed the Activity Team's genuine care, concern and compassion for the residents. The Pearl is truly blessed with this team!
I would truly give 0 stars! It’s horrible! Disgusting ! Treatment towards patients horrible! They have them waiting g 2 to 3 hours to take them to bathroom! Linens aren’t change unless you ask them even then they fully don’t do a bed change! My aunt was fed 2 slices bread for dinner!when asked the social worker I was told the dietician asks them what they like and the go by that ! But she should’ve had a sandwich she said ! I got bit by some type of bug, my aunt fell the other day mind you leg was amputated! Social worker says! “ that she was told by employees that my aunt was hopping to bathroom! Mind you it takes two hours to get to the patients for them to use the bathroom! My aunt says she fell and the employees walks by and we’re laughing at her! It’s disgusting there ! Wouldn’t recom
I visited our church member to check how she’s doing. I signed in on their electronic camera. The staff were nice and welcoming. I went to third floor and saw our sister and I noticed that she had been taken cared by the aide assigned to her. She’s wearing nice and clean shirts and pants. She’s wearing her shoes also. I noticed that she has cavities on her teeth. I not sure if the facility can do something on it. Overall, I am very pleased how they take care of her. It’s a random visit, that’s mean they doing what they supposed to do; not only if they know someone is going to visit her. Kudos to all staff.
Can't get ahold of anyone and when you do, they have no idea why your loved one was even discharged from the hospital to their care. I would NOT recommend this place, even in hell. The communication is absurdly bad and staff is unprofessional. Update: they discharged one of my residents home saying they were doing really well and could function independently, only to find out upon their arrival that they've been neglected while at The Pearl and are none of the things the social worker stated. I will be reporting this place as soon as possible. I believe there are some nefarious things happening here. Do not send your loved ones here.
1 star is being generous to this abhorrent facility; it should be closed. My brother barely came out alive from this facility in 2020, having lost his leg due to negligent nursing/medical care. Feces on the faucet handles, the floor, bugs in the rooms, old OLD OLD facility that needs to be demolished and start over. The care staff are not personable or caring. They lack staff, towels sheets and medical supplies for the residents, and the food is barely edible. The owners of this facility can slap any new name on it they want, but it will never be a good facility; they don't put any $ into the facility or it's residents care. It's egregious the lack of care, empathy and management of this facility. NEVER EVER PUT YOUR LOVED ONE THERE!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.