The Hurlbut

Rochester, NY · Nursing home

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Rochester
#280
of 731 doctors
City Percentile
44%
rating percentile
Address
The Hurlbut, 1177 E Henrietta Rd, Rochester, NY 14623
Phone
(585) 424-4770
Website
www.hurlbutcare.com/our-communities/the-hurlbut
Status
Closed · Opens 9 AM

The Hurlbut is a doctor located in Rochester, NY. It is one of 731 doctors listed in Rochester. Its 3.4-star rating is slightly below the Rochester city average of 4.3 stars. There are 8 photos associated with this location.

About The Hurlbut

Founded in 1969 by Robert H. Hurlbut and named in honor of his parents, our nursing home is a living tribute to the family’s steadfast commitment to providing the highest level of quality care while enriching one’s quality of life. It is with great... More

Hours

Saturday9 AM–8 PM

Customer Reviews

★★★★★ 5.0 lois mccarthy · Jan 2026

The staff is very friendly. The social work team is always willing to go up above and beyond The nursing staff always calls with details The dining room is very sunny and bright The food looks very good

★★★★★ 5.0 Suzanne Calia · Sep 2025

i cannot say enough good things about my loved one's stay here for rehab. The team assigned to him was truly wonderful on every level..professional, kind and attentive. He grew strong enough to go home.

★★★★☆ 4.0 Cindy Borzilleri · Aug 2024

My Mom was there from March - July this year. I was very hesitant since the place is very old and run down in some areas, but it was the only option. The staff is amazing! Cannot say enough about how caring, patient and respectful they all were. My Mom could not stand on her leg and was in bed most of the time. Everyone made her feel comfortable and not embarrassed. The compassion they felt for her was amazing. Everyone chips in to care for the patience when short handed. All the nursing facilities are under staffed, but I was impressed with how they all covered for each other when possible. The only reason I didn't give a 5 star is due to the food, which wasn't always the greatest and the wait at times due to being short staffed. She had been in 2 other facilities in the past and both had

★☆☆☆☆ 1.0 joan rec · Oct 2023

My husband was in strong for a month and they wanted to send him to a nursing home. I had heard terrible things about nursing homes so that didn't seem to be an option. One day they told me that they had an opening in the Hurlbut on East Henrietta Road. I read the reviews and they were so terrible that I knew I didn't want him to go there. One of the social workers at strong told us to take a tour and then make up our minds. We did that and Nicole showed us around and was so good at what she did, that we thought it was a good idea to take him there. We haven't been sorry. He's been there for 5 months and I have found very few staff that didn't treat my husband well. the only problem we have is that he has glaucoma and is blind in one eye and can only see a spec in the other. and some

★☆☆☆☆ 1.0 Donald Williamson · Oct 2023

My experience at the nursing home on east Henrietta rd. If you care and love your loved ones, please please please do not take them to this location I can not speak for other Hurlbut locations but this experience was awful, nursing staff did not have a clue of what was going on and even argued amongst each other at times, the place was completely out dated it looks like a dungeon, place was filthy people were placed in the hallways all times of day and night I went in one night at about 9:30 pm my loved one was setting in the hallway slumped over in the wheelchair clothes still cover with dinner food while two aides sat there on their phones. several times Medication was given at the wrong times, even the wrong medication was given at times and some times no medication was given. This plac

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing homeHospice

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This listing is informational. Contact the business directly to verify credentials, services, and availability.