Safeway Pharmacy

I am a regular at the Safeway Pharmacy on College Avenue in Oakland and have consistently had great experiences there. Jia, one of the staff pharmacists has taken the time to help me search for better prices on multiple occasions. The pharmacy techs manning the front counter are consistently pleasant and helpful, and I feel like I know them. It sounds strange, but I look forward to picking up my prescriptions. This particular corporate pharmacy has the culture and feel of a local neighborhood drug store from another time in a very good way. Thank you to the staff at the Safeway Pharmacy on College Avenue.

The place is good - it's a grocery store, not much else to say. One thing that does need to be said is that Neesa, the Cashier is one of the nicest ladies I've ever met - GIVE HER A RAISE ASAP! She went out of her way to ensure that I took advantage of BOGO deals and helped me save money on my groceries. On top of that, every single time I go, she always manages to put the biggest smile on my face. She always has something funny or nice to say that always brightens a customer's day. If you are an employer, hire Neesa! Her attention to detail and hard work along with her personality is worth a million bucks a year and safeway is lucky to have her. Also, she always takes the time to double bag my groceries and strategically place items so they dont break a bag - not to mention that she knows

Pharmacist lacked respect and professionalism when asked follow up question regarding medication usage. Pharmacist abruptly turned away without explanation and did not hand-off the quickly accumulating line of customers to other pharmacy staff.

Totally inconsistent service. This month they refused to sell my wife her doctor-prescribed medicine, even though she has always picked up the exact prescription and dosage there. She needs that medicine to control her arthritis, but they are withholding it because of some new and sudden quibble with the doctor's verbiage. Heaven forbid they reach out to the doctor to clarify!

I started filling meds here after a few years of trying to make it work with Walgreens, CVS, and then Alto - all three of which consistently messed up orders with delays, system errors, lost orders, it was always something. This Safeway pharmacy was one of the last local pharmacies I hadn't tried yet. I was starting to wonder if I was just naive to expect a pharmacy should be able to fill medications consistently without constant issues. It turns out that's a completely reasonable expectation - which this pharmacy is able to meet. The staff is polite, knowledgeable, professional, and they treats their customers like human beings.