Rite Aid Pharmacy

People in the pharmacy are extremely rude, and quite honestly lazy. I had a medication I’ve been prescribed for a few years now and I ended up getting a secondary insurance, with my first insurance I was already paying nothing for this prescription so the secondary would obviously just be extra coverage if anything were to change, well once I got this insurance they told me my medication would be over $400 and they basically told me I needed to do any digging to sort it out, so I did and they still told me it wouldn’t work, so I switched over to Safeway the same day and within 15-20 minutes my prescription was ready and I owed nothing! When I talked to the pharmacist at Safeway, they basically told me they clearly have no idea what they’re doing at rite aid because it was a quick couple of

I went about 8:15pm, the store had noone else there. The pharmacist was very helpful and helped me to work put what information he needed from my insurance card. He was very polite and patient with me. I was in and out in 15 minutes.

Pharmacy tech EXTREMELY rude. I asked my husband to pick up a refill on my prescription along with his and they very rudely stated I have nothing there. He asked them to look up my name and provided my birthday as he knew I had multiple prescriptions with them and have for a long time they REFUSED to even look up my name. I need my prescriptions, who refuses to look up someones profile for something as important as medications? Additionally, everytime I call them I sit on hold for at least 30 min.

Male pharmacist is very rude as was a male pharmacy tech customer service is very poor. Came here once a few months back to get a prescription. Stood in line for a very long time and when it was my turn to get my prescription they told me sorry they were closing for the day to which I told him I had been in line and they said they did not care. I wound up having to get a manager to help me get my order cuz I had already waited in line for so long and the pharmacist was yelling at me told me he didn't care that I was in line. I'd have to come back. The manager told him to take my prescription because it was just a pickup and had to tell him to be quiet. The tech then threw a fit about having to stay to just pay out the order and told me to shut my mouth. Thought all of my prescriptions were

I think it's time to switch pharmacies. Not only are they so backed up ive had to waitbdays for prescriptions that my child needs to survive, the one pharmacist jenn has been incredibly rude to me every time I've seen her. I work customer service, I get it's hard, but it's even worse when you're treating people like they're stupid for no reason. My mom had the same experience with her when picking up a script for me when I was incredibly sick. Everyone else is great, but the service sucks.