MultiCare Indigo Urgent Care - Richland

Every single person was kind, considerate, and appeared happy to be there even though it was a beautiful Saturday. I was diagnosed with Achilles tendinitis and they outfitted me with this ever-so-attractive boot. I was relieved to get an answer to my problem and to have it come from such kind, professional people.

Staff was friendly and welcoming. Very efficient and caring. Very short wait time. Xray and some labs on site. Very clean and professional. Close to home and I was able to get in right away. I will definitely go back! Would highly recommend

The service and care were excellent. Since I was a walk-in I had to wait about 40 minutes. But the wait was pleasant because of comfortable chairs, attractive room and a variety of beverages and snacks. All of the staff were friendly, efficient, and very competent. I was able to get x-rays and a thorough exam, diagnosis, and instructions for treatment.

Really great experience! I expected the typical frustration of a medical visit, but I was very pleasantly surprised. Everyone was kind and treated me very warmly. My visit was quick, efficient, and the staff was wonderful.

Did a walk-in visit for my son's sports physical. Friendly greeting and great communication for the minimal wait time we had. Michael PA-C, Cynthia, and both the MA and Radtech that helped us at the front desk were all extremely professional, kind, and helpful! Great experience! Very clean facility!