Monrovia Post Acute

I want to ask please not to take your old people there. It is a place of very poor human quality. They mistreated my mother, she spilled her milk and took away her blankets, they left her cold. Thank goodness my brother arrived and put them back in their place. They took away her control so she wouldn't bother them. They told her they treat them very badly, the old people. We wouldn't take her. It was the doctor's turn. My father was having a stroke and my brother called them. They said no, she's okay. My brother called the ambulance and thanks to them, my mother is in bad shape because they didn't treat her immediately. My brother arrived but he had serious consequences.

The RN- Jose is Friendly and is concerned and was knowledgeable of My issues. He was Great! The LVN'S- Steffani and Christina were both Great and Friendly!! They were always on it about Me taking My Medications and making Sure I was ok. The care taker- Maria was So Friendly and Helpful!! She was the first person I saw in the morning and always greeted Me with a Great Good Morning!! She helped Me with My morning things! The Physical Therapist was Awesome!! Marlon was patient and understanding and Helped Me get motivated to start physical therapy!!! The food was ok. For being an older place it is very clean and workers are always cleaning. I would recommend this facility!!

My father passed away after leaving this facility. We tried to get a hold of the Doctor for 2 days with no call backs. They claimed he called, he did not. We were glued to the phone waitingto hear back. On day 3 I drove an hour to get there and saw my father in horrible condition. He fell septic again yet they claimed the doctor had been checking on him daily. He had not attended physical therapy in a few days while being there because he didn't we feel well, we didn't find this out until AFTER. Why wasn't his family notified he wasn't attending therapy? The ambulance took him to the hospital where he had severe kidney failure and was septic. How does it get that bad under someone's care!? Nurses were friendly and helpful the Doctor was not.

My 87 year old father broke his hip and after surgery needed skilled nursing to get him mobile again. I was a bit apprehensive about admitting him to this facility. We did not have many options and we had to do something. It was important that my dad regain the function of his legs. When we first got to the facility my wife and I introduced ourselves to ALL of the staff. We were very friendly and the staff returned the courtesy. The facility definitely is not a luxury resort. However, the most important thing to us was that my father be able to walk again and be as independent as possible given his age. The physical therapy and occupational therapy did a great job. My dad was able to come home after just 10 days in the facility. The nurses, social workers, admittance officers, receptionist

My Mom is there in their care, EVERYONE is nice there! Maria, Roseanne, Donna, Melinda, Lessette, Christina and Jessica! They all been very attentive and caring and plenty of knowledge! People judge facilities on appearance, for a care center I judge how the people are. Maria is my Mom and she showed improvement to her heath being there. I give great gratitude to Monrovia Post Acute!!! AWESOME job to them all!