LensCrafters

Been coming here for years since my eye doctor is partnered with this location. Megan was helpful, knowledgeable, and super fun to talk to! I got two pairs of glasses for the usual price of one thanks to an awesome sale, and they accepted my insurance too. Always a great experience here!

Had the best experience here!! I walked in one day with a type of frame in mind and received help from Megan, who showed me EXACTLY what I was looking for. After I had my eye appointment, I came back and thankfully Megan was there again, recognized me and after 10 minutes walked out after ordering my glasses! I just picked them up today and she was there again to fit them for me. She was the nicest and made the experience quick and enjoyable!

Dr. Orlen and the staff are phenomenal. And shout out to Megan for helping me find a cute pair of glasses so quickly. My prescription is high and very different in each eye, so its not an easy task.

I had a great experience at Lens crafters! Kristen was helping me find new lenses and was very honest with me. She knew what she was doing and was very helpful!

I think it’s poor policy to require previous eye exam records and insurance and allow customers to book an appointment online. It would make more sense in my opinion to require it during the booking process so, folks don’t drive to an appointment that they have to reschedule. If all the reception team can manage is one voicemail on a SUNDAY to notify a customer when their appointment is on a Wednesday ,makes me think maybe they need more support. The customer service overall as very cold, and it felt like a cramped chaotic corner. The front of the store is beautiful though. Please help your team LensCrafters