Kroger Pharmacy

3 stars only because they close the pharmacy for lunch. The reason I use this pharmacy is for the ease of getting it while shopping. I’ve had to come back several times. Not convenient.

If I could rate zero, I would. I had an appointment for me and my daughter at 4 o clock. I showed up at 4:08, and sat there trying to register on the machine,which lags horribly. The assistant walked out ,and I said hi I have an appointment for me and my daughter for the flu shot. She blankly stared at me, looked down at her watch, and said " yeah 4", to which I said, I am only a little late. So she says yeah but there's a 20 minute window in-between appointments, and we are booked up, mind you there were only an older couple sitting there. So then she says I'll see what she says, and walks off, comes back and says " yeah ,you'll have to reschedule, or try to go through the pharmacy. I've had my flu shot before, and they are relatively quick. So yes I was upset because 8 min??? I just thin

Today my service was surprisingly fast, only waited in line for a total of 15 minutes. There was 3 cars ahead of us and they moved very quick. They had everything ready as requested. Honestly, service is usually extremely slow and I often don't have the right medicine ready. I'm also disappointed they no longer match prices. Today I can say that Kroger's did a good job.

Terrible customer service. Be prepared to wait for your prescription. I had a prescription called in. Made a call to the pharmacy to see how long it would be, decided it would be more convenient to pick it up the following morning. Came to the drive through the next day only to find out our prescription was not even filled, and this was after waiting 30 minutes in line.

Getting worse and worse. Was just told they have been using an insurance that I haven't had in 8 years for everything. Even after updating my insurance information for what seems.like every 6 month. Like how? I was told to come back in 3 hrs to get my meds . I've been burned by that before so I called only to be told that they are out of stock and wouldn't be able to fill it. Like this place is falling apart.