Kroger Pharmacy

I've been to Kroger several times in the morning and had a problem with the registers and it seems to be a current problem. I don't know why it hasn't been fixed and Craig seems to have an attitude with every customer that approaches him about it. I would like to see and hear from a manager about this as soon as possible. Please and thank you

I work in the medical field and im fully aware of how customer service works as well between a patient and the provider that is caring or serving them should be.. i have a extremely painful condition that is non curable that i take meds for. I was told saturday was my fill date. So i tried to call and see if they were ready.. no answer. So I drove 45 minutes up to the pharmacy to just go ahead and take care of it myself and I figured I would wait if they are not ready. When I asked the lady if they were ready, she kindly told me no they were not, but it would be a few hours. I’ve been explaining to her that I drove 45 minutes one way and that I could just wait on them that I did not mind sitting down and waiting for them to fill them so I didn’t have to make the drive back-and-forth again

I would give -0 for them playing with me like ping pong. Stopped at the pharmacy after one hour after the prescription was placed by the doctor and they couldn t find it in their system suggesting that it might be at a different location. I went to the location over in Madison 1/2 hour drive and they didn t have it. Came back here at the Goodlettsville location and they said that "they put it on file" assuming that I will be picking it up in Madison. I think that they should call me and ask for permission for these kind of changes and I don t understand how they can afford assumptions and decisions like that. After 2 hours and a half running back and forth they made me wait for another half hour to put it tugether. I know I m not using them again

I wish I could give 0 stars. The employees at this pharmacy can't be bothered to answer the phone, much less have prescriptions in stock and filled within a reasonable time frame.

Why am I still going here? I guess I'm glutton for punishment. 2 stars because most of the staff is friendly but MY GOSH why is this the slowest pharmacy on earth?? Not sure if it's understaffed but you can never get a hold of anyone and when you end up driving to the pharmacy to check on a prescription, its still nit ready even when you've been waiting 7 hours from the time it was called in. Called another department in Kroger to see if the pharmacy was even open and they responded with, "If you've been trying to call them they usually don't pick up the phone". Oh okay, cool.....why is this acceptable??