John Muir Health Urgent Care Center

Please avoid this place at all cost. The doctor is horrifyingly not knowing what she's doing. I went because of stye in my eyelids. She didnt do the thorough checkup and later updated the after visit summary with only one stye, whereas I have a few around my eyelid. Apprently she didnt see them because of her poor practise. She refused to give me antibiotic and told me to keep warm compress, massage and use sterile ointment. Doing exactly that I woke up the next day with bulging pulses inside my eyes, swelling and blurry vision. other words, worse that the state I was when I went there and followed her advise. I saw another review said the doctors here refused to give antibiotic and am going through that now getting from another doctor at another urgent care. so please, if you want to save

Easy, plentiful, free parking with reserved patient spaces. I scheduled an 11:15am urgent care appt the night before and arrived at 11. There was an email sent previously to complete intake which was super easy. I waited 5 min to be seen and was in, seen, out with a follow up scan scheduled before 11:50. The staff was professional and nice. The doctor listened and was efficient and got me exactly what I needed. This will be my go to center for urgent care.

SCAM. UNETHICAL. LIARS. WRONG CHARGES FOR 0 SERVICE. Front desk, doctor, and billing dept lied to my face!! Went to urgent care to get imaging for several acute tears. I asked the front desk and doctor in advance whether I could get imaging. They both said yes. During the visit, the doctor says no, because she's not confident on interpreting the images. After sharing my financial situation with her, she assured me that I would not be charged for the visit, not even the copay, since she was not able to provide any care. She relays the message to the front desk. The front desk tells me I'm good to go, no charges. Weeks later, I get an unpaid visit charge. I called the billing department twice to clarify. They insist that it is the patient's responsibility to go back to urgent care for detec

I’ll start off by saying the staff is great - no complaints there! Everyone is nice but the doctor was dismissive. He didn’t do anything for me and it ended up being a huge waste of time and money. I saw a different doctor elsewhere and he prescribed me antibiotics…that should tell you how incompetent Dr. Ramon Garcia was.

My daughter and I have gone to Urgent care clinic in Berkeley at less 4 times . The lobby and clinic is always very clean and only one or 2 patients are in the waiting area. Which I appreciate because so many viruses and they encourage every one to wear mask if they want to. The staff,nurses and doctors are always professional, kind and take time to listen to health concerns. They go beyond helping with health issues. I need a ultrasound and it was scheduled within 15 minutes of my appointment. They did the ultrasound there. I will never go to any other urgent care clinic.