HomeTown Pharmacy - Big Rapids

Great downtown pharmacy. You feel like family the minute you walk in. Staff are always fast and friendly!

These guys are the best. Take the time to get to know them. You will not regret it. Awesome staff.

Absolutely 💯 horrible No customer service I've been in there a few times now Always no smile Negative service Also..I've had to pick up scripts for a cancer patient and they messed that up! Had to go back I understand now why they are always empty Taking my service else where in the near future They need better customer service

I used these guys for close to a decade for the same medications each month, and over the last year they kept getting new employees and each one seems more and more like they are on a power trip and enjoy showing they are the boss in that space. "Kinda like some Turn keys acting like they are police". Anyway because of their not counting the days correctly and them being closed on sundays I've went without my medications 2x because they said they couldnt fill it anymore than 1 day early which is insanity they would even say that when legally my meds can be filled 7 days early. After having issues with "Pharmacy Techs repeatedly who are playing as if they are God, "which if the tech doesnt feel their job is to ACTUALLY HELP ensure patients get the right meds and dont go without them they s

Fast service, even at the drive thru window. Friendly service. They have an eclectic array of gifts for purchase here. Board games greeting cards, durable medical equipment, yard & house decorations, etc.