Highland Hospital

Rochester, NY · General hospital

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Rochester
#327
of 731 doctors
City Percentile
39%
rating percentile
Address
Highland Hospital, 1000 South Ave, Rochester, NY 14620
Phone
(585) 473-2200
Website
www.urmc.rochester.edu/highland
Status
Open 24 hours

Highland Hospital is a doctor located in Rochester, NY. It is one of 731 doctors listed in Rochester. Its 3.0-star rating is slightly below the Rochester city average of 4.3 stars. There are 10 photos associated with this location.

About Highland Hospital

Founded in 1889, Highland Hospital has a history of innovative and personalized care. The hospital is a regional leader in specialties such as bariatric surgery, total joint replacement, geriatric care, gynecologic oncology, prostate cancer... More

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 Bonnie D · Mar 2026

Saying Thank you doesn't seem to be enough . I'm am so grateful and appreciative for the care I received from the doctors and nurses at Highland Hospital. (from Feb 21 thru Mary 1 st.) I had a room on the 6th floor then the 5th floor after surgery. I wish I had the names of all the nurses that attended me. They were kind , personable and very thoughtful. They gave me the feel of being their only patient. ❤️

★★★★★ 5.0 Kelly Irvin · Mar 2026

I was admitted in the Colorectal Unit for 5 days. ALL the nurses, doctors, surgeons were very helpful, thorough and thoughtful during my stay, through the morning until all hours of the night. Not once was I woken up rude or abrupt to check on me (vitals, see how my pain was, if I needed anything at all). I felt very confident with their expertise and recommendations. They ALL went above and beyond, and a special shout-out to Janelle and the Sunflower Med Tech! Love you ladies🙏💕🌻🌺Thank you all for the care you gave me so I can be strong and healthy for myself and my family!

★★★★★ 5.0 Chili Ray · Jan 2026

I was admitted here in the springtime of 2025 for 8 days. My experience was positive because the staff was very caring and gentle. I thought the food was quite good and I enjoyed it very much. I saw many doctors who identified themselves, but then I didn't see them again. I assume they were residents. It was confusing, however, and I wasn't really sure who was in charge of my care until a few days after admission. But on the whole, it was a positive experience and I recovered my health sufficiently to return home.

★★★★★ 5.0 Roberta Fichter · Nov 2025

This was my second stay as a patient in Highland Hospital in 2 months. Each time my stay was on a different floor. Every staff member was wonderful, caring. I felt safe and whenever I used my call button which I tried not to do but there are times you need to the staff answered immediately and came right away. It did not matter if it was day or night. Thank you for all the hard working staff members. I know the emergency room is busy but they did everything they could to make me feel comfortable till I was put up in a room. Let's be honest know one wants to be in a hospital. My experience was awesome. Thanks again!

★★★★★ 5.0 Joshua Edmonds · Dec 2025

Came across the TikTok and just wanted to come in here and say the nurse who had to deal with that should get an award for Keeping her patience and composure while dealing with such a rude individual. I would also like to give credit to Highland for amazing patient care, my wife had our son at Highland and they did an amazing job with the C-Section and my wife’s pre and post opp care. I’ve been in the ER here twice and again amazing care. Thank you for everything you all do!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

General hospitalFamily practice physicianGeriatricianHospitalInternistMedical laboratoryNephrologistOncologistPediatricianPharmacyPulmonologistRadiologist

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This listing is informational. Contact the business directly to verify credentials, services, and availability.