Hendrick Medical Center Brownwood

I am ONLY leaving a 1-star because of the attitudes of the medical staff and the overall LACK of bedside manner. I saw better bedside manner from technicians and orderlies and members from the labs than I did from nurses or doctors. I don't know if it's because they just don't care, or if its from the result of constant, unnecessary, corporate overreach. But the vibe needs to change! Patients come first, no matter the place, time, scenario, or situation..... the patient must ALWAYS come first. Please, I beg of you...... do better. Be better!

Like to share my Experiences on February 9 at the ER. The hospital ER STAFF RUDE STARTING WITH CHECKING IN FIRST WITH THE RECEPTIONIST VERY RUDE. AFTER That the nurse call me to why I was there so so not Professional then I sat there for four hours before they even call me back then I sat in the room for two hours before the doctor seen me and he act like there was nothing wrong with my swollen foot. Also the hospital announces in the morning with that pasture and preach all these compassionate caring things about the hospital, which I need to need to regroup and learn what the Bible is about at least show a little bit of love it’s very nice to have the Bible in your life, but the hospital of the front cause all the staff members were rude so not professional I recommend to go to a differe

I visited the ER on December 13th with stomach pain and within and hour I was tested and diagnosed with diverticulitis and sepsis and admitted to the hospital. The ER doctors and nurses were exceptional and full of compassion all while keeping a smile and sense of humor throughout. I was moved to the 4th floor and spent 4 days there. The nurses and doctors were amazing people who cared about my wellbeing and for that I thank them very much. Shout out to Pam, Breanna and Kristie they were great and special shout out to the traveling nurses Sam and Cindy!!! Sam was a cool cat who helped me through a very tough day that ended well and Cindy had a bed side manner that was more than excellent not only did she help me on my discharge and navigating getting medications she was a great conversatio

Started off in the er and all the staff was so friendly and helpful. They ran all kinds of test and at 2:30am still had smiles on their faces. Went from er to 2nd floor and our nurses Haley and Christian were the best ever. Hayley went above and beyond to call me at my wife at home and keep her updated on times and procedures. Rachel on the 2nd floor v really took time with us and helped my wife find waiting room and took good care of both of us, not just the patient but both of us. I highly recommend Hendrick Medical center

The wait times are long for the ER. But worth it. I have been twice and they are very thorough and willing to check anything you suggest. My nurse Maddie (Maddy)? Was awesome. I can't remember my Dr last name. First name Brandon. Dry personality but to the point and willing to prescribe what I know works. Compassionate care. Thanks y'all.