Family Smiles of Burleson

All 4 of my children are seen by Dr. Ruby. We LOVE her! My kids are excited to go to the dentist and LOVE seeing the sweet and helpful staff! The office is clean, well kept, organized and quick to get you in! Well done Family Smiles of Burleson! Thank you for caring for my family! We will not be going anywhere anytime soon! Yes, they also take Medicaid! By far THE BEST office I have found for my children!

Huge thanks for getting us in last minute for a same-day appointment! Everyone there was super friendly and welcoming. Addison was amazing with my son. The doctor was great too, really took the time to explain everything and made sure we felt comfortable. They even had a voting pumpkin contest at the end of our visit. Super cool! Definitely appreciate the awesome care we got!

I’ve been taking my kids here for years. The staff is always so wonderful and great with my kids. Our past experience was beyond wonderful! All the years we’ve been coming here and no one has successfully been able to get X-rays of my 8 year olds teeth. Addyson, successfully got them this time and was extremely encouraging throughout the whole process! High recommend if you have kiddos who don’t like the dentist. Their time here is always great.

I appreciated getting in quick to discuss trying to bond my crown back in. The first assistant tried taking several X-rays of the area, but had a lot of difficulty. She had to get another assistant to get the needed X-rays. The dentist told me that I needed the tooth extracted and then a possible implant. She referred me to an implant location. At the new location I had several more X-rays with an advanced piece of equipment. The doctor informed me that I have a cavity in one of the teeth located where my crown came out. I am disappointed that my dentist didn’t inform me of the cavity while I was in her office.

The staff was amazing. However the lady at the front desk Candice is rude and dismissive. She accused me of not confirming, not calling and not giving my insurance, after I had already told her I did. She argued with me. Normally I don’t leave reviews, but she is really rude. And at this point I had no choice. She even treated the Hispanic lady that came in after dismissively.