Exceptional Urgent Care Center and Telemedicine

Lady Lake, FL · Urgent care center

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Lady Lake
#21
of 106 doctors
City Percentile
57%
rating percentile
Address
Exceptional Urgent Care Center and Telemedicine, 13767 US-441, Lady Lake, FL 32159
Phone
(352) 391-5200
Website
www.exceptionalurgentcare.com
Status
Closed · Opens 9 AM

Exceptional Urgent Care Center and Telemedicine is a doctor located in Lady Lake, FL. It is one of 106 doctors listed in Lady Lake. Its 4.7-star rating is above the Lady Lake city average of 4.4 stars. There are 10 photos associated with this location.

About Exceptional Urgent Care Center and Telemedicine

The only urgent care center in the area with the capabilities of an ER with x-ray and labs on site. Dr. John Im graduated from Michigan State University College of Osteopathic Medicine in 1998 and then completed his internship at Weill Medical... More

Hours

Saturday9 AM–3 PM

Customer Reviews

★★★★★ 5.0 steve · Feb 2026

My first visit to this urgent care due to insurance change, and they exceeded my expectations. The nurse and the doctor (both women) listened carefully to my concerns and responses to their questions. No rush job at all, yet I was in and out in less than an hour including the short wait to be seen. Very professional, yet friendly and caring. I will go here again if I need to.

★★★★★ 5.0 Lynne Ibbetson · Nov 2025

Exceptional urgent care is great. Dr. IM is a wonderful diagnostician and gets to the problem right away. He facilitates testing at other facilities and his staff in particular Jabell (sp?) is very responsive and friendly. I cannot recommend them enough.

★★★★★ 5.0 Donna Martin · Sep 2025

Dr Im is the best doctor that I have ever seen. Dr Im treated me several times throughout the year. Today, I took my best friend to him because I knew he could help her. He is a miracle worker. Thank you Dr. Im. I will continue to praise you forever!

★★★★★ 5.0 Sarah · Aug 2025

Wonderful experience. The wait was less than 30 mins as a walk-in. They took great care of my partner, took her pain serious, and gave her appropriate medicines and care. The doctor seemed definitely knowledgeable and was nice, the front desk person and the nurse were very kind, the nurse was skilled with the injections as well. Not a huge cost either, very affordable price for the whole visit. We'll definitely come back here if we need an urgent care visit!

★☆☆☆☆ 1.0 Josie Heilmann · Nov 2025

Worse experience at an urgent care. I came down to Florida with a cold and laryngitis 4 days before going to this urgent care. I feel that Dr Im did not listen to me about what I believed led up to this and he made up his mind that it was allergies from Florida gone crazy (I do not have problems with allergies plus I had it before getting here. He kept saying “get it out of your mind that you are sick.” ( I had yellow/ green snot, severe head aches, tired & felt feverish…sinus infection I felt like) He put me on prednisone & Zyrtec and that course of treatment really messed up my body. I suffered from acid reflux & severe heart burn and felt horrible for a long time! Avoid this quack!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Urgent care centerEmergency care physicianWalk-in clinic

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This listing is informational. Contact the business directly to verify credentials, services, and availability.