Excell Health Care Center

I was warmly greeted by the staff member doing check-in today. I find it odd that the other staff usually never look up at the guest or greet them; the only one who ever acknowledges people is the person on the end. Very off putting. However, the women who was greeting people today was very social and welcoming! I appreciated that. Overall, it appears that the care has been good. The place is always clean.

This facility has serious management issues. Several people in leadership positions are related to one another, which creates clear conflicts of interest and a lack of accountability when mistakes happen. The focus seems to be more on generating revenue than providing quality care or supporting the staff who actually look after residents. I would never let any of my family members receive care here again. Families should ask careful questions about how this facility is run before choosing it for their loved ones.

Words cannot describe my journey. With the assistance of Carlos, his patience and professionalisim couldn't have proved to be nothing but extraordinary. Wish I could give Excell 7 stars for the experience Ive had with this entire organization! My hat goes off to you.

The facility is very nice & clean. Staff is amazing, friendly & will help you to the best of their abilities. My mom stayed there for a month to recover from knee surgery (since her health isn't good). They did their best to accommodate her needs.

I was extremely comfortable with the idea of placing my mother in this facility. I was given a tour of this facility and the residents were happy and well taken care of.