Diversified Hearing, Rehabilitation and Balance

I cannot thank Dr. Sal and Katie, at Diversified Hearing, enough. They went above and beyond when I needed help for my mother. She lives in a nursing home and her hearing aid had been misplaced. These 2 individuals worked with me to obtain the proper payment and get her replacement hearing aid ordered. Their communication was excellent. Once it arrived, Dr. Sal made a special trip to the nursing home to get my mother fitted. He treated her with kindness, warmth and friendliness. I am very grateful for this wonderful treatment and customer service.

Extremely professional and knowledgeable audiologist, very attentive to my needs regarding my hearing aid issues. I m extremely satisfied with his care.

Hello : I was very uneasy with the whole process of obtaining hearing aides from the cost, to the ease of using them. I met with Dr Cartwright and he very patiently sat with me and went over everything. The next visit ( the trying on phase ) I brought my son with me for a second pair of eyes and ears ( no pun intended ) once again Dr Cartwright was wonderful. The third visit I was over the moon happy and expressed my sincere gratitude to Dr Cartwright. I know it is expensive, I'm a senior on limited income too, but please don't wait like I did. It is life changing. Go to Diversified, you are worth it. They are rendering good old fashioned customer service and Dr Cartwright is doing God's work. I promise you will not be disappointed and no one even knows I have them on :) ( LOL ) Thank you

I love my hearing aides! Diversified has tested me regularly to keep tabs on my hearing problems. Two years ago, we determined that it was time. It has changed my life for the better. I can't say that I wished that I got them sooner because before that, I would not have noticed much difference. Now I wear them all the time I am awake. Brian showed me how to connect them to my phone and how to troubleshoot when I was having problems. Theater, lecture hall and live music are better than I even remembered them. They perform better than any ear buds so that I get translations and directions without looking at my phone and no one else can hear it. People in Lucca, Italy think I really know my way around. Phone calls are no longer a struggle. They are also compatible with my noise canceling earp

Update: I have to admit, they followed up on this, reached out to me and cancelled the open invoice. Carrie was very pleasant and understanding, and went out of her way to make sure everything was dealt with. Nice to know there's still good customer service out there. --------------------------- They charged $1800 for hearing aids for my mother that she never received. She passed away one month later and the last month of her life we had to yell at her, and she still couldn't hear half of what we said. Now I'm stuck paying an exorbitant price for a product that we could have found for a fraction of the price, and that was never delivered.