Brooke Army Medical Center (BAMC)

Fort Sam Houston, TX · Hospital

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Fort Sam Houston
#4
of 29 doctors
City Percentile
57%
rating percentile
Address
Brooke Army Medical Ctr (BAMC), 3551 Roger Brooke Dr, Fort Sam Houston, TX 78234
Phone
(210) 916-7500
Website
bamc.tricare.mil
Status
Open 24 hours

Brooke Army Medical Center (BAMC) is a doctor located in Fort Sam Houston, TX. It is one of 29 doctors listed in Fort Sam Houston. Its 3.7-star rating is slightly below the Fort Sam Houston city average of 3.8 stars. It ranks #4 among Fort Sam Houston doctors by combined rating and review volume. There are 10 photos associated with this location.

About Brooke Army Medical Center (BAMC)

Brooke Army Medical Center (BAMC) at Fort Sam Houston, Texas, is proud to provide safe, quality care to our military service members, their families, veterans and civilian emergency patients as the most robust and productive healthcare organization... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★★★☆ 4.0 gc ortiz · Dec 2025

I can only speak for myself regarding treatment. Yes, it takes forever to get seen sometimes, not always. Know that if you have an absolute emergency involving loss of life or limb, TriCare will cover majority of the cost. I have used the urgent care facility and TriCare paid for it, however I had a co-pay when I took my daughter to get seen. The cost was $27, something reasonable and no waiting. All I can say is, do the research, know the do's and don't. I ask alot of question and call TriCare when in doubt. I visit BAMC today and was seen within 10 minutes and thank the doctors and nurses for what they do. Nice little coffee shop that offers snacks as well.

★☆☆☆☆ 1.0 Crystal · Mar 2026

If you can get safely get care somewhere else, do that. 1st visit here was transported ems overnight, next morning the 1st dr I’ve seen didn’t even read my chart! Was ready to discharge me without having gotten any testing at this hospital other than the 3am labs. I was in excruciating pain. I had no testing or imaging done until I had to advocate for myself with an 2nd dr, twice. Who by the way was also trying to discharge me again without anything being done! When I FINALLY got the imaging done, it was “too late” to do my surgery and because it was a holiday weekend I was “strongly encouraged” to go home and wait for a call to schedule my surgery. I waited many days before I finally got that call. They avoided giving me a surgery I needed. I got discharged. Wound up here a 2nd time. Why?

★★★★★ 5.0 Vikkee S · Feb 2026

This is my grandmother's 2nd visit in 30days unfortunately. I wanted to take the time to thank Min, Orlando, and also her PT Leo. Chloe I believe Miller also had been great. Dont get me wrong there have been some more but so many names. Min was one of her faves who got her to eat, when all we could do is keep praying, and keep trying. Thank you to these individuals who have shown compassion, and patience. I know it is a hard task the physical labor, and emotionally, but please a friendly reminder as to why you chose the medical field. YOU are needed, YOU are wanted, YOU are appreciated, and we are grateful for your assistance. Mr Williams was also very great, and nice. There was a gentleman with Neuro, and one with Internal Medicine with with glasses, both were so kind. Thank you, and many

★★★★★ 5.0 Dr Jacqueline Pham · Jan 2026

Thank you to the staff at Brooke Army Medical Center.Everyone — Doctors, Nurses, and other staff BAMC— was incredibly kind, caring, and compassionate. Even though the wait time was long, I was monitored the whole time and made to feel comfortable and safe. The amount of empathy and professionalism really stood out. Thank you for taking such good care of me and for being so genuinely human. The staff was truly exceptional – kind, professional, and compassionate

★★★★☆ 4.0 Anon Ymous · Feb 2026

Be prepared to get lost! The guy who designed this place originally numbered buildings on military base, IYKYK. If you've ever had to go to a gov't/military/VA hospital then nothing here will surprise you. Teaching hospital...Special care doctors/surgeon here are very good; students, generalists, and nurses are meh (mixed bag). Definitely better than WHASC; toss up with Audie Murphy. You wouldn't need this review, if you had just worn your PT belt!!!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Medication Disposal ✓ Gender Neutral Restroom ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Nursing Room ✓ Free Parking Garage ✓ Free Parking Lot ✓ On Site Parking

Services

HospitalMilitary hospital

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This listing is informational. Contact the business directly to verify credentials, services, and availability.