Adult & Pediatric Dermatology, PC

The Westford office of AP Derm is very poorly managed. The practitioners I've seen there have been excellent, but the practice operation is lacking. When you call to make an appointment you're told you can easily make one on Patient Gateway. I tried this but simply got a call (which I missed) with instructions to call to make an appointment. I tried going through Patient Gateway again, saying I'd take any day or time in a certain 1 month period but only got a call (which I missed) again. So I had to call, wait on hold (for at least 5 minutes) then finally got my annual skin check booked. I called this past Monday to make an appointment to have a minor skin issue addressed. Once I finally got through to a live person I was told I had to make this appointment with a different group. I go

All of the staff are very professional and friendly. Dr Rowe was very thorough with his exam, I did not feel rushed. There was no wait time, the office is very well organized

The whole appointment was a positive experience. From the easy, friendly check-in, to the punctual appointment (we were taken 5 min early), to the empathetic and open approach taken by Dr. Yang, everything went smoothly and easily.

Olivia and Dr. K were simply awesome. Both made me feel as if I have been a patient for years and it was my first visit. Could not be happier with both of them.

I’ve been going to APderm for decades. I’ve seen many doctors and experienced Mohs surgery. The office staff runs a tight ship. I always recommend APderm to anyone needing dermatological care.