Willowcrest Health Services

My elderly relative was hospitalized for issues related to confusion and body weakness. She spent a week at the hospital and then transferred to Willowcrest for rehab. When she arrived, she needed 3 attendants to get out of bed. Through diligent care by the aides, therapists, nutritionists and nurses, she regained strength and her cognitive abilities normalized. I can't thank this staff enough for the care they provided. When it was time for her to be discharged, she really didn't want to leave as she felt so loved during her stay. Every facility like this has their challenges whether it is staffing or difficult situations. The way Willowcrest handles these issues is with professionalism. As patient families, we need to open our mouths and speak to those in charge about our concerns so th

I just wanted to express my gratitude to the exceptionally fine and helpful employees. Yes we have Sara and Clarissa at the front counter (always helpful with me and my sister Roxane visit’s). Always making arrangements to borrow a wheelchair, showers for special occasions. Basically anything we need (like finding mom glasses dentures’s) We also have Elizabeth her social worker. I do want to mention Kim in the financial office. My mom Patricia Jones thinks Kim went to school with her. Kim is so good to mom and just agrees with her. She is so good hearted. There is so many more great employees: Jules, Noah, her second shift nurse. She lets us call her Nellie. So I would recommend Willowcrest to all friends. Wonderful staff each and everyone. Thank you Rhonda and Roxane

I would like to send a shout out to anyone who is looking for short term rehab facilities or for anyone who may need long term care for loved ones My Husband has been living at Willowcrest health Services since September 2024. He hasbeen in several others since his need for outside care away from home and by far this is been the best. We all know that in Health Care everything is not always perfect in our eyes however they make things work to be there for the residents needs.Having PATIENCE HELPS. Everyone's needs are IMPORTANT. In trying to find a place I would like u to consider taking a tour and making your decision by speaking to staff and other residents.

This place is like a puppy mill of rehab centers. My expectations of a rehab facility start low and it only got worse in this facility. Mom contracted norovirus and ended up at this place because they would take her. The smells are putrid so make sure you mask up because this is a petri dish of a place. If I could body wash myself in sanitizer I would before and after. The administrators should be forced to eat at least one meal a week of what the kitchen is serving. I have never seen uncooked, gray food in my life. Everybody who works there says that the food is disgusting and trust me I would not eat it. I had to bring in food for Mom that was palatable so she could try to regain her strength. She waits over an hour to get just a bed pan and many times they just don't show up for

My brother CJ Medd has been a client here for more than 2 years. He is bedridden and needs constant care. I visit for 10 days 3 times a year and have observed highly responsive, professional and caring personal who do very difficult work. The food is nutritious and prepared for individual requirements. Very dedicated staff. My family and I are grateful.