Willoughby Post Acute

My grandma loved everything about the place. She was so please with the nurses. Courtney the nurse was always on top of things and so caring with my grandmas care! She is now able to go home safe with everything she needs.

Best descision to bring my mother here for post surgery therapy! My mother was having some pretty intense issues with her blood pressure and I must say the nurse’s were amazing- especially Amy on night shift-between the constant checking on her, checking vitals, passing meds on time and when asked, even as simple as switching her ice packs and making sure she had plenty of fresh water! I also had a great amount of help from the higher-ups with understanding everything when it came time for her care conference along with the tremendous help with my mothers transfer home! Thank you Willoughby Post Acute, for taking such great care of my mother!

My uncle was a resident here for several years and received great care. Everyone was extremely friendly and compassionate. There were plenty of activities available for residents, and my uncle made some great friendships while he was there.

Everything was so wonderful for my mom after her hip surgery. They staff were so kind and the therapy really took their time with her. I truly appreciate everything they did

If I could give negative stars, I would. I am a nurse and this is one of the most unprofessional, uncaring, un-empathetic, unorganized facilities I have ever witnessed in my life. The nurse manager is extremely argumentative, unhelpful & an overall nasty person. She told my mom to set up a LakeTran account so that she could get to her doctor's appointments, despite their facility stating they would take her to all her appointments. I feel extremely horribly for any patient at this facility who are not in their right mind & able to make decisions for themselves, or have anyone competent to be able to advocate for them. I have done more social work and case managing for my mom since her admission than the actual social worker/case manager. My mom was admitted here after a very long hospitali