West Hills Health And Rehab - a Hillcrest Healthcare community

They were very good to my Father in law He was always clean he got a bath every day whether he wanted one or not. His room was cleaned every day. The staff in 100 room section was great they treated him like family and in the end of life care they took great care of our family

If I could give no stars I would. My husband's great grandmother went for respite and they stole all her narcotics and called the day before she was to be sent home and said we didn't send any when we sent all her medication. She was not changed regularly. They didn't bother to cut up her foods or feed her soft foods and she has had a stroke. She was never gotten out of bed. If she pushed her button needing to use the bathroom they told her to hush that they had other people to deal with and that it wasn't her time to be changed. This place needs shut down asap.

Absolutely horrible. My grandfather was in the hospice unit and received minimal care. We didn’t expect him to get better, just expected compassion in his final days. Take your loved ones elsewhere.

This place is an Atrocity to say the least. Terrible, dirty & nasty.. Staff is absolutely lacking!.. There is Usually 1 or 2 good people per shift, IF you're lucky. If you can avoid it. Definitely Do

NASTY! They have residents laying in bed covered in filth. They are understaffed due to unsafe patient ratios and the management team does not care. They deserve 0 stars!