WellSpan Family Medicine - Dallastown

Do your phones not work or are your communication skills really that poor? My wife had an appointment today. A really important one and you guys canceled on her the day prior. Yall should have the courtesy to at least call. RIDICULOUS!

After years of mediocre treatment I have finally found a doctor that is empathetic, relatable, kind, and amazing at what she does! Dr. Farabaugh is wonderful and I highly recommend her. She was familiar with my records and was sure to cover everything in detail at my first appointment and not only that she asked me TWICE (gasp!) if I had any questions! Also, when I emailed with a question I received a prompt response. The office staff is very friendly and you can tell they are a well oiled machine when it comes to team work from the front office to the behind the scenes operations. The office is also spotless and very on top of covid protocol. I am so glad that I made the switch.

This has been my family doctor for over 5 years, yet when I went in today & saw Dr.Bernadette Van Hulle, she told me to my face that she can’t see any of the medical history I’ve mentioned during previous visits with Dr.Modi. My After Visit summary, however, listed everything she claimed to not see. Receptionist at the front desk, older lady with long, grey hair- did not want to help provide me with the number for mammogram scheduling either, as one of her colleagues stepped in & wrote it down for me. Always stressful, & never feel cared about as a patient. Will be switching over to UPMC offices.

How has no one mentioned Dr. Heiland yet!! She’s amazing. She’s one of the few doctors that makes direct eye contact when you’re explaining symptoms, extremely thorough, great follow up, very professional, very compassionate, very knowledgeable. I could go on and on. I highly recommend her to anyone seeking for long term medical care with a provider’s office. Unless she quits or leaves, I won’t see another provider.

Bernadette is an awesome PA and a genuinely caring person. I would recommend her to anyone. And she actually takes her time with you when you go to see her or do a video appt.