Inners Creek Skilled Nursing and Rehabilitation Center

This facility has not changed since my dad was here in 2018. It was Manor Care then. It has gotten worse since then. My dad was here for 3 days. After raising enough Hell, we were able to get him to a much better facility. Now, my Uncle is here. 5 weeks and they didn’t know he had a pacemaker maker. They will not let him take his own prescriptions. He has to take what they have. He has gone down hill since he got here. Nobody will listen to him or my Aunt. This place doesn’t care about your loved ones. They only care about their electronic devices. After pushing the help button while I was visiting, it took them 2 hours to come to his room. No excuse for that. If I could give less than one star I would.

My mother had a tour scheduled with Taylor. We got there and were ignored at first by the receptionist. When we were finally acknowledged, she called Taylor’s office but got no answer. We were directed to sit and wait. Several minutes later, we happened to overhear someone on staff telling a resident that Taylor was off that day. So we told the staff member that we were supposed to be meeting with Taylor. To this woman’s credit, she did actually try to help. She told another staffer about it, and he apparently told her he’d make some calls. We never heard anything else from the staff. We did, however, witness two residents who were very dissatisfied with the facility while we waited for assistance that should never have been needed. Don’t bother contacting this place; trying to find care (

My mom is currently at this facility. This place is filthy! The bathroom is absolutely disgusting. She would sooner want to go to the bathroom outside than use the bathroom in her room. There is something on the ceiling tiles that I can't define. It isn't watermarks and some of the dark marks have texture to them. My mom has cancer and she is supposed to get her meds every 4 hours. Last night they were 3 hours late! She was in excruciating pain. She hasn't even been there 24 hours yet and she is crying to leave. An inspector needs to go in and check out this facility. I guarantee they would shut this place down!!!

Adding 2 my review after almost 2 weeks of my mom's stay. The care is excellent. The staff is professional and cheerful. They are conscientious of cleanliness of the residents and the facility. Food is still sub-par, some days are better than others. The phone situation is problematic. As mentioned from my first review below, the website says every resident has their own phone. This is not true. My father tried to reach my mom all day today and each time he called, he was told the remote phone was in use. This is unacceptable, as we have no means to communicate with my mom. Still holding at 2 stars as these issues need to be addressed by the facility. My mom arrived today. I am only giving this 2 stars because so far the staff (aside from the front desk) was wonderful, accommod

If I could give this place 0 stars I would . This place is absolutely terrible. They do not care about the patients there. All they like to do is turn them into zombies! Absolutely disgusting! I wouldn't even send my dog to this place