Warby Parker The Shops at Highland Village

I am thrilled to have Warby Parker in Highland Village! Everyone at this location is amazing! Aspen helped me pick new frames. She was patient, kind and very helpful as I tried new styles and made it all so easy. Once I got my glasses, I took them back to the store for adjustments. Ericka and Eric were both incredibly helpful with “tweaking” my frames for comfort. I can’t say enough good things about them. Warby Parker is a great company - but the staff at the HV location is the icing on the cake and I highly recommend them!

My family and I are so happy to have this new Warby Parker close to us. I can't say enough good things about our experience there. I took my elderly Mom in for new frames and they went above and beyond for her. Aspen helped with selecting her frames and worked hard to find the perfect ones that were flattering and comfortable. She made the whole process easy and honestly, fun. Once Mom's frames came in, we went back a couple of times to get the fit adjusted and both Erica and Eric assisted us to get them just right. They have been incredibly helpful, kind and friendly and made what could have been stressful for Mom into a breeze. She commented as we left the store that everyone there had been so good to her. If you are in need of new glasses, Warby Parker has lovely, affordable frames, th

First time trying Warby Parker. Believe they had six sales representatives. One approached my wife and I. She gave us the lay of the land and said when we made a choice or had questions to please ask. There at least four other customers there, at the same time. After looking at numerous frames my wife asked a representative if they had the same frame but in a different colour. Immediately went to the back and in less than two minutes emerged with the frames she liked. After this, went to a desk to finds the types of lenses and fitting. All told, bet we were there less than 20 minutes. Super friendly staff and no fuss. Asked several times about ins. (we didn't have any) so they really seemed to care. Highly recommend. Last time bought glasses was about three years ago. Despite

I had an amazing exam and experienced outstanding customer service from Warby Parker in Highland Village! Chris is so knowledgeable and patient as well as the doctor! I’m looking forward to receiving and enjoying the new glasses I have chosen.

Aspen was amazing at helping us select new frames based on our requests. And we had many! She did a perfect job of finding the right fit for our faces. Both my husband and I are very happy with our purchases. Thank you, Aspen!!