Warby Parker Lehigh Valley

Before WP opened their Lehigh Valley Mall store I purchased many pairs of glasses on their website without ever an issue. The store staff are amazingly helpful and friendly people. As a low vision person their help identifying, selecting and adjusting glasses is without peer. You just go in and they take care of everything. Like my experience on the phone with them, they clearly have a customer service model which is truly all about getting it right the first time and making it right if there are any issues. The product is great, the prices are more than competitive and the customer service is exemplary.

Always an amazing selection of lenses. The staff is super helpful, and will give feedback (if requested) to help make a decision. They're reasonably priced, too. I received my glasses and the level of 'progressives' and where the line hit was so PERFECT I couldn't believe it. Most comfy pair ever. Highly recommend.

Great experience! Everyone was very helpful when my wife was choosing her glasses. There were so many options that she liked it was hard to decide! Prices are super reasonable where a lot of the extras are included, I would have had to pay extra at a competitor for scratch protection and anti glare. They were also very helpful with the insurance benefits process. Highly recommend!!!!!

First off it was extremely clean, and a nice atmosphere. The staff were extremely helpful without being overbearing or pushy. I had an amazing quick experience and will continue to shop at Warby Parker stores! I also have never had glasses delivered to my house which is an amazing perk! Buying glasses has never been so easy for me

This was my first time trying Warby Parker, and I’m really impressed! I had a great shopping experience at their location at the Lehigh Valley Mall in Allentown. The customer service was excellent, and I appreciate that the sales associates didn’t hover. I took my time trying on different glasses frames without feeling pressured. Once I found the right frames, the process to purchase and order them was so quick and easy. I couldn’t believe how affordable they were too. 10/10 shopping experience. I will definitely be recommending them to people I know!