Warby Parker Kingston Pike

I bought glasses here a couple of years ago and have really enjoyed them. Two days ago I dropped them in a parking lot and, while they were found and turned in at the store, the temple was bent completely flat- 45° from where it belongs. I took them in to Warby Parker intending to try to use the lenses in a new pair of frames, but the optician was amazingly able to repair my frames! She spent a lot of time to carefully adjust the hinge so that it is now in perfect condition. I am thrilled and impressed. And very appreciative.

Halle was fantastic! She was the perfect amount of helpful, but gave us time/space. She was also proactively informative and knowledgeable at every turn. I'm disappointed that I haven't made an in-store visit sooner! We ordered multiple glasses. And as dramatic as it sounds, getting my glasses adjusted to not slide down my face is a life changer :) Warby Parker online worked great for my last order, but I'll always go in-person in the future.

Chelsea helped me today and she was very attentive. So many frames to choose from. Glasses are mailed within 2 weeks I opted to have the clip-on sunglass - my last glasses that I got from a big eye glass store ended up taking months and was double the cost.

Store was busy but I was greeted immediately and asked what I was looking for. Representative answered my questions and directed me to my area of interest. Rep also assisted in my final decision without being “pushy”. All in all, a first-class experience. Will recommend to friends and family. Hopefully shipping will be timely.

I’ve bought several pairs of prescription glasses and sunglasses from Warby Parker. Staff are friendly and the process is quick. The glasses are made well and last a long time. The price is always reasonable and they have a great selection of frames to choose from.