Walgreens Pharmacy

I started in this line at 6 pm and I am still in it. It is now 6:36. I thought these drive thru were for drop off and pick up. If it isn't ready, you leave and come pick it up. Why are cars not moving?? You shouldn't be filling it while people are waiting. They should go inside. Drive thru is for quick drop off and pick ups.

I had surgery last month on my throat went to pick up my pain meds after and was told since my doctor sent a liquid and a pill option that they could not give me either. I informed them that the doctor said for me to take the liquid first because due to it being a throat surgery I can't handle anything solid, and that my paperwork states that I should have the pills after two weeks. They said until they heard back from the doctor I couldn't have any of my pain meds. I informed them that I need the pain meds within 4 hours per my paperwork and conversation with the doctor. 3 hours pass and I call for an update and there is nothing. I call again at 4 hours in excruciating pain and they haven't gotten ahold of him yet. I explained that I am fresh out of throat surgery, in extreme pain, and i

This location is extremely backed up. I requested to refill a prescription that needed doctors approval and waited 24 hours and they never contacted my doctor so I had to request my doctor do it and only then was my order put in a pending status. Waited 24 hours after it was pending and called the pharmacy for an update because I need my prescription to breathe. After waiting 48 hours already, which I believe is a reasonable time to refill a prescription, I was told by the pharmacist that a lot of people are sick, it’s the holidays, and I shouldn’t have waited for the last moment to request a refill. Thanks for the empathy lady. Professionalism was out the window for her. I understand that you are stressed, but people count on you, and you are in a profession to help people. Maybe it’s not

Our son needed prescription pain medication that Walmart couldn't fill. The doctor called it in and this location took all of 4 minutes to accept it. When my partner went to fill it they were slammed! 9 people inside waiting in line and the drive through was the same. The girl initially told him it would be a few hours to fill it. My partner gave the tech the phone and I explained to her that we will run out before the end of the weekend and we live at the top of a high steep hill and the ice storm would set in before the time she gave him. She went above and beyond to move our sons medication up, he's only 6 years old with a badly broken leg, and had the script ready for him within 20 minutes!! My partner was able to make it home safely due to her efforts to fill it as fast as posssible

I'm not quite sure how this pharmacy has such a high rating. I've been using this pharmacy for 4 years and I have been saying for the last 3 that I am going to switch pharmacies. I'm finally going to take action and actually switch. This is the WORST pharmacy I have ever used. They are extremely slow and they almost always have a problem when I get there even though I get the same prescriptions on a regular basis. One time I got there and about 4 pharmacy staff members were looking at me while the cashier had her back to me talking to them about her traveling experiences. Not one of them alerted the cashier that someone was waiting. In addition, they forget to notify me when a prescription is ready. Then, when they do remember, they have a hard time figuring out which one is ready. The wor