VCA Animal Hospitals Urgent Care - Northwest San Antonio

This was our first visit to this urgent care, and we wouldn’t hesitate to return if needed. Our baby boy, Otis, wasn’t feeling well, and from the moment we walked in, we felt truly cared for. Katie recognized us right away just from our phone call before arriving, which immediately made us feel at ease. She was incredibly kind and kept us updated throughout the visit, and the vet and entire staff treated Otis as if he were their own. The office and exam rooms were spotless, and the availability of snacks and drinks was thoughtful. The vet took the time to thoroughly explain everything, reviewed pricing upfront, and allowed us to be fully involved in deciding on the best treatment plan. We truly can’t say enough good things about this urgent care and highly recommend it to anyone needing

Our dog got sick & we thought it could be something bad since he doesn’t have accidents. We had called a different location but they were full so they recommended this one to us. It was really nice to be on the virtual waiting list they use instead of actually waiting in a clinic with a bunch of others. The place was very clean & nice. Everybody we spoke with on the phone & met in person was informative & pleasant too. The vet was there working with a broken arm, now that’s dedication. Even though this is not a regular animal hospital they were very understanding & patient. We were very happy with the service we received. Thank you for all the kindness you showed us & our dog. 🐕❤️ He even got a cute bandanna to wear before we left.

I took my dog there just this morning because of an incident that happened at doggy daycare. Katie was extremely loving right when we walked in and she absolutely loved my dog Cooper. Everyone was extremely kind, hospitable and helpful. They were very honest and gave me a few options to chose from so the vet bill wouldn’t be as expensive unlike other places who charge you a pretty penny for something so small. I also appreciated how clean the facility was, and again the people working there. Highly recommend!!

Brought my dog in last night after she fell down stairs and came up with a limp. They got her in to xray quickly, and they were efficient with discussing my options with me both while and after she was examined. They put a splint on her while we work on getting a surgery consult. From start to finish was 2-2.5 hours.

I had to bring my cat Tobi in to get his eye checked and my experience was great! The online check in process was quick and easy. We went on a Saturday morning and they got him in a room almost immediately when we arrived. The building was clean and calming. All the staff we interacted with were amazing, Dr. Ireland, Christina and Kelly really made the experience a breeze! They treated Tobi with so much care! They went over the cost of treatment and treatment options with us and sent us home with meds to help our Tobi. I would absolutely recommend this urgent care!