UW Medical Center - Montlake | Seattle Hospital

This hospital is ridiculous. We were in the emergency room for two hours, and only four patients were moved into room rooms. A girl came in, obviously unable to breathe, and the receptionist raised his voice at her saying he couldn’t hear her, made her repeat everything, and then repeated all of her personal private information loudly in front of everyone in the waiting room. When she asked for something to help her breathe he rudely told her that he “didn’t do that” and left her crying in the waiting room. When her name was called, she stumbled and dropped her purse and the nurse just watched as she tried to gather her things. When we finally got into a room, the doctor forgot to put in the patient’s pain medication and the patient had to ask about it over an hour later. We waited for an

Geez, where do I start? A lot depends on what side of the hospital you get put in. I was on the old side and old is putting it nicely (think ancient) not old. The nurses, every single one of them, were top-notch not one complaint. The lab technicians now that’s another story. The lab techs come and draw your blood at 5 AM every day; some are better than others. I’m a hard stick and I said to the guy I need to make sure someone senior does it, an expert. They’ve told me to say that. He said I am an expert, I said yeah that’s what they all say look at my arms. I really need an expert. After that, he got really pissy and nasty with me and walked out the door. I could hear him in the hall complaining about me; just so everyone knows, you can decline labs and you can say I want an expert,

Note: This is directed at the phone system and some poor communication. UW's overall phone system is THE worst. I had to go through that stupid phone system, three transfers, and about 25 minutes of calls just to confirm my updated infusion time. Communication is poor, the actual 206 number gets masked by a 425 number, and round and round we go. 1. UW...*stop* MASKING numbers. No one likes fighting through your stupid, crappy phone system just to reach a care team or get time-sensitive info. 2. Do NOT transfer a call to your outsourced call center WHEN THE CENTER WE'RE CALLING IS STILL OPEN. Stop that!!! 3. You aren't helping patients with your faulty system. You cause too much friction to get with our care team. You are doing more harm than good with your system. And it is VERY stressf

They were awesome!!! I’ve never had a bad experience at the UW or affiliated hospitals. All my experiences have been excellent. The Doctors, nurses & staff are great. If I had a choice I would go nowhere else.

I saw JP Gilliberto for a wendler glattoplasty - a gender affirming surgery which helps trans femmes more easily reach a higher base pitch with their voice. I expressed my desire to sound more like a cis woman both when I talk and sing. During the surgery, they forced me to wear a wrist tag with my dead name and incorrect sex marker on it, despite both having legally been changed. Post surgery nearly a year now - I have lost my upper pitch range. When I brought up my concerns, it was explained to me that loss of upper pitch range is a permanent and expected part of the procedure. This was never explained to me before hand, and I would never have gotten the surgery knowing this. I find myself unable to comfortably sing anymore. Things like laughing are less comfortable. Raising the pitch of