Urgent Care of AZ/Primary Care

I have had the BEST experiences with Dr. Patel's office. His staff is thoughtful, professional, prompt and forward-thinking. I can't recommend these folks enough! Definitely check them out!

Dr. Patel is an outstanding primary doctor. He listens carefully and understands my medical concerns. His office also accepts walk-ins, which is very convenient for me due to my work schedule. His medical staff is excellent at handling my referrals and medication refills, and they always remind me about my follow up appointments. I highly recommend Dr. Patel 100% to everyone.

I appreciate and like Dr. Patel and his staff so much that I tell my insurance broker that he must be on the insurance plan because I won't switch. In all the many years he has been my doctor, I have never had a bad experience with him. He is very caring and holistic, learning about your life as well as your body. He and his staff are human, and occasionally there will be less than a stellar staff, but that is not the norm. If it were, I wouldn't have come to him for about 20 years.

Vickie and Mayra are extremely rude. The only good thing about this office is Dr. Patel his admin are unorganized, rude, unprofessional, and dishonest. They don't make follow-up calls at all but they lie on the charts placing notes indicating they have called. They are very very rude and use condescending tones on the phone. I asked Vickie to transfer me to someone else and see rudely stated you can call back for someone else then she put me on hold and never returned. On 7/7 I spoke to officr manager Rupel and gave a very detailed synopsis of my experience there over the last year. She was grateful to get this feedback and committed to retrain staff. She assured me this it's not how the business is intended to run and that they will improve. I felt like she cared. She went on to say if

I am writing this letter to express my sincere appreciation for Dr. Aswin Patel and his exceptional team. It is truly rare to find a healthcare provider who combines deep medical expertise with such genuine compassion and grace. Dr. Patel’s patience and ability to truly listen to his patients stand out above all. He creates an environment where one feels heard, respected, and valued—something every patient hopes for but seldom experiences. Every interaction with him feels unhurried, thoughtful, and respectful. I have never once seen him in a hurry or worried, no matter how busy the day may be. His calm demeanor and ever-present smile offer immediate reassurance, even before treatment begins. It is evident that Dr. Patel is not only highly knowledgeable but also guided by what can only be