Trinity Vision - Dr. Helen Orth

My Husband had his first appointment in March 2021 with Dr. Helen Orth. Since then, she help my husband where others eye doctor can't.

My family has been going to Dr. Orth since before she opened her new office in Hurst. Dr. Orth has always explained in detail what was going on with my eyes. When she has suggested a different strength or brand of contact, I have always been given trial pairs to try out first. Dr. Orth and her staff have always been professional and have worked with me and my insurance. I believe I have been charged a fair price for each and every visit. I have also never been kept waiting long for my appointment.

The Dr and staff are wonderful. I have been getting my eyes checked by Dr. Helen Orth for over 10 years. She is really thorough, professional, and will answer any questions and make you feel comfortable throughout the exam. She is personable and your eyes health is definitely her concern.

The rude main receptionist stopped me before I even finished checking in with them, stating that (paraphrasing) their fee went up, so if I didn't want to continue I can cancel, which was never told to me until I got to the office. They then demanded my medical insurance card as well as my vision insurance card, I noticed a charge on both. They have no need to have a medical insurance card. They then told me how much the contact lenses would be, and it was 2-3 times what they should be. They overcharge and are incredibly rude. The doctor at least seemed nice and sounded like she knew what she was talking about.

My wife and I have been going to Dr. Orth for years. She is absolutely top notch. Takes her time with you. Very professional and caring. She diagnosed and caught a retinal detachment. Without her I would have been blind within a week. For such a top quality professional, she is not.expensive - like some other places.I have.been