The Little Clinic

This clinic is clearly a disaster. Couldn’t find our appt. Even though I had a screen shot of my confirmed appt. The lady at the check is desk was rude rude rude!! Very dismissive. We left and came to Mercy Urgent care. Save yourself the hassle and go elsewhere. Would give no stars if that was an option.

Provider was so nasty to my daughter. Barely looked at her and said are you just here to get an excuse for school which she didn’t need. Looked in her ear and said it could be infected but maybe not. Looked in her throat and she said yeah it’s red. Did not check her for strep. Gave her nothing and sent her on her way. Do better and provide the care you were trained to provide.

I don't typically leave bad reviews but the provider and the person at the front desk seemed annoyed that I was here. I just wanted to get tested for strep because I have been around people with strep and am sick and going to visit with an immunocompromised family member in a couple of weeks and wanted to make sure I got antibiotics...IF I needed them. I understand what a virus is vs. a bacterial infection and she was quick to dismiss the color of my mucus, despite the fact that I have talked extensively with a doctor at a lung nodule clinic for another family member, and I DO know that mucus being green can indicate a bacterial or viral infection and I was there to find out if I had a bacterial one... The provider talked fast at the end and checked results of the strep, flu, and covid tes

Idk if the staff are overworked or what but I just had a poor experience much like the others. I expressed my concerns and how one of the recommendations caused more pain which has already been going on for days. I was met with a sigh and a snippy remark. At that point I did not feel as if I was being heard or actually cared about so I eventually just walked out. Don’t waste your time or money…

Provider was rude and dismissive, wouldn't listen, uninformed regarding current medical tests available. She made me feel like an annoyance for being there. Extremely dissatisfied with the care she provided. Unacceptable!