SYNERGY HomeCare

We have used synergy for over a decade on and off. Other than a few minor hiccups they have been good. But this last need when I broke my shoulder on Monday afternoon and needed someone to take care of my disabled wife. They had someone out within 3 hours and I hadn't used them in 7 years. They stepped up big time and that doesn't go unnoticed. I was so appreciative of Yammile and she did it without updating our paperwork. We did that a few days later. But I was so impressed with how they took care of a long time customer in a time of need. They are first rate.

We used Synergy for assistance with my Mom as she declined but wanted to remain in her IL community. Margaret (Margo) Barba and her dedicated team of loving caregivers allowed the family to step back as they cared for Mom as if she were their own family and Mom loved them all so much. Not sure what we would've done without Margo, Rosa, Robin, Kristina, Amy, Grizelda, Ari and so many others-they became members of our family, some of whom drove 8 hours to attend Mom's funeral. I understand that Margo and some of her ladies are no longer with Synergy and have branched out on their own (wishing them all the good fortune to come); my review is based on their time with Synergy. We will always be grateful for their love and devotion.

I have been meaning to do this for a bit, but processing the death of my father in October meant that I am just getting to it now. I am SO appreciative of the care that our family received from Synergy while my dad was on hospice for well over a month at home. I can honestly say that there is no way we could have kept our dad at home without Yamille & her team's support. At the rare times that the schedule needed to be adjusted, Yamille was on top of it, ensuring we were always covered. Having the carers in our home 24 hours a day meant that my mom was able to do the things she needed to do to maintain her well-being - attend church, sleep through the night, have a partner in caring for our dad's needs as his health declined. Each person that came (Mercy, Propencia, Liberty, Rosa, Jus

My first experience with Synergy was a huge disappointment. They were to provide home care through Bright Horizons and i received a notice on a Sunday night (<12 hours prior) that the caretaker was unavailable due to a doctor's note and no replacement and no response to my messages. I have no trust in this agency for my home care needs.

Synergy Home Care has gone above and beyond in every aspect. Initially, I was needing care for my mother who is a stroke patient, on dialysis, and in the early stages of dementia. I was stressed about making sure that my mother was being provided the best health care. I was able to voice that I would like to try a different caretaker after our first caretaker was assigned. We were able to find a caretaker that was the best fit for my mother through Synergy. After a few weeks, I was needing care for both my mother and father. Synergy was able to accommodate our schedule on short notice. The caretaker took my parents to appointments, gave companionship to my parents, helped with household chores, and most of all allowed me to have a peace of mind knowing my parents were in great hands. The o