Sutter Health

Great doctors (Stone, Almeda), great nurses (Felix Sanchez, thank you!) Terrible procedures and company. Delays, more delays, one doctor on call for the entire silicon valley peninsula in Burlingame. Might make you think that this company is about making money, not about healing people. Shame that these great doctors and nurses need to work for such a corporate entity. Waiting, waiting and more waiting. Why not? Insurance will pay, I'll pay my copay, the world keeps spinning. Who cares? When you see a price tag on an item like a scrub or a scrub top (to inform the staff how much it costs when they come to take it off the shelf) you can imagine what the company prioritizes... Look at the photos. Terrible.

My 93 year old grandmother passed. Before hand we filled out paperwork saying we were NOT going to be donating organs. The vultures called SHORTY after her death and asked for her skin!!!!!! As if we weren’t going through enough already!! We understand she had nice skin but if we said no before her passing why call and ask specifically for her skin afterwards and put that in our heads!! It’s traumatic, let us grieve.

Have been waiting since 2 hours in Sutter Health's urgent care Fremont waiting room with non-stop cough and throat pain giving migraine yet they don't care. Sent me to x-ray and finished 2 hrs ago, just waiting forever. Most unempathetic team who doesn't even greet and act as if patients are invisible.

I had to go to the ER on 7/16 around 6:30 pm and all the people working did a great job. I started having some chest pain when I went out to dinner with my family. We went to this hospital and they checked me in quickly, took my vitals, and then I only had to wait a little bit before going into a room. The techs, nurses, doctors were thorough and friendly. I had a X-ray, Blood work, and tests done. Thank you for taking such good care of me. ❤️

This is NOT a good hospital for emergency room. They take so long. It is horrible and I’ve seen over 5/7 nurses during my stay and no idea who is who for what … I won’t come here again ….