Sunnyside Care Center

East Syracuse, NY · Nursing home

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in East Syracuse
#23
of 51 doctors
City Percentile
38%
rating percentile
Address
Sunnyside Care Center, 7000 Collamer Rd, East Syracuse, NY 13057
Phone
(315) 656-7218
Website
sunnysidecare.com
Status
Open 24 hours

Sunnyside Care Center is a doctor located in East Syracuse, NY. It is one of 51 doctors listed in East Syracuse. Its 2.7-star rating is slightly below the East Syracuse city average of 4.1 stars.

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Sarah Pralle · Jan 2023

Avoid this facility if possible. My mother was at Sunnyside for three weeks, and we were not happy with the quality of the facility nor her care. They are understaffed and it was hard to find the right person to talk to about my Mom's needs. Staff turnover seemed high - we met several people who were on their way out the door or had just started working there. More than once, the aids charged with caring for the residents were sitting around looking at their phones (w/ ear buds in!) rather than attending to the residents. The building is outdated and dirty. The steel doors in the rooms are more appropriate for a jail than a care facility. Clearly, the owners are not investing in the building, the staff, or the food. And as a final insult, they lost my Mom's clothing.

★★★★★ 5.0 Robert Ure · Nov 2024

I have MS and I had to go to the hospital because I had a UTI that did not help my symptoms with MS . I was in the hospital for about 4 or 5 days because it really took a lot out of me as far as my Mobility goes . from the hospital I was sent to Sunnyside nursing home for Rehab . the place is older and it does need updating but the people there were phenomenal to me and I can't say enough about them . if I had to I would go there again because the physical therapist and occupational therapist helped me out tremendously .

★☆☆☆☆ 1.0 Karen Schroeder · Oct 2022

Don't do it! There is a handful of staff that is caring, but the place is not clean, is wholly outdated, bad food, never enough staff, small rooms, etc. Your loved one will not get enough attention or care at this facility. Managing doctor is a joke. Some weekend evenings there may be only an aide or one nurse on for 80 residents.the only good thing about this facility is that it is small.

★☆☆☆☆ 1.0 Robin Maloney · Apr 2022

It's very old, worn out, sad. One wing of the building seens to be more cared for by staff. It was decorated for a holiday, staff had a pleasant attitude the nurses station. The disturbing thing was when I entered my relatives room, we found him slumped down to the end of the bed, his body half off the bed. It was apparent that he had been in that position for awhile. We ended up having to adjust him ourselves as after 15 minutes, no one responded to our call for help ,fortunately I had experience enough to know how to adjust him with the sheets. I made sure we letcthe staff know of our disappointment

★☆☆☆☆ 1.0 kathy brewer · Jan 2023

I didn't want to give this awful, very dirty place a star but it wouldn't let me post without one. I wouldn't put a dog in this place. I'm so glad my father is out of here and went to a wonderful assisted living. The staff here is uncaring, the food, what food he got is not fit for a dog. The entire place needs to be cleaned, painted and upgraded. Not a nice place for anyone.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing home

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This listing is informational. Contact the business directly to verify credentials, services, and availability.